Add change processing support for an Azure resource type

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Add Azure change processing support for an Azure resource type per the needs of your organization.

    Before you begin

    Role required: discovery_admin or cloud_root_admin

    About this task

    This procedure is applicable only for Discovery and Service Mapping Patterns store versions that are older than 1.21.0. Starting the 1.21.0 version, all supported resource types are listed in the ACP Resource Type table. All the resource types are activated by default. The MID Server property mid.cmp.azure.event.supported_resource_types is no longer available. You can use the ACP Resource Type table to add an entry for a resource type and to add a query. For information on adding a query see the "Example VM Query" section in KB1705862.

    To add change processing supports for an Azure resource type in legacy versions, add the resource types to the mid.cmp.azure.event.supported_resource_types property. As a comma-separated value. Then, create response mappings between the change fields and the Configuration Item (CI) fields. Response mappings define a one-on-one mapping between the source data fields and the CI fields. Azure change processing uses the mapping information to update resource change data in the appropriate CI class fields.

    Procedure

    1. Navigate to All > MID Server > Properties.
    2. Open the mid.cmp.azure.event.supported_resource_types property.
    3. In the Value field, add the Azure resource type as a comma-separated value.
    4. Select Update.
    5. Create response mappings for the change fields that you want to update in the Configuration Management Database (CMDB).
      1. Navigate to the Response Mapping [sn_cmp_response_mapping] table.
        https://<instance name>.service-now.com/sn_cmp_response_mapping_list.do
      2. Select New.
      3. On the form, fill in the fields.
        Table 1. Response Mapping form
        Field Description
        CI class Name of the CI class that represents the Azure resource in the CMDB.
        Datasource Name of the input datasource.

        Set the Datasource field to Azure Resource Changes.
        CI class fields Name of the CI class field that is the logical equivalent of the source field.
        Source field Name of the source field that you want to update in the specified CI class field.

        For more information on response mapping, see Using response mapping topic in the ServiceNow Community.

      4. Select Submit.
      5. Repeat steps 5.b to 5.d for all the change fields that you want to update in the CMDB.