Admin in ITOM Configuration Console

Administrators can configure Discovery settings, assign roles, manage credentials, and review Discovery schedules, errors, and anomalies through the ITOM Configuration Console.

The following table describes the administrative tasks available in the Discovery module.

Table 1. Discovery administrative tasks

Task	Description	Required Role
Assign Discovery admins	Assign or remove the discovery_admin role from users to manage Discovery administration permissions.	admin
MID Server user	Create a dedicated user with the mid_server role to authenticate the MID Server to your ServiceNow instance.	admin
Deploy MID Server	Use MID Server to securely connect ServiceNow behind your firewall, enabling data flow, automated discovery, and seamless integration.	admin
Validate MID Server	Validate that your MID Servers are trusted to connect to your ServiceNow instance.	admin
IP credentials	Create IP credentials for Discovery to securely connect to devices in your environment.	discovery_admin
Cloud Credentials	Create cloud credentials to manage access to cloud-based applications.	discovery_admin
Quick discovery	Scan one or more IPs to see what's running in your environment without creating on going schedules.	discovery_admin
Discovery schedules	Configure IP-based or cloud-based Discovery schedules in Discovery Admin Workspace. For cloud-based schedules, you can configure discovery for AWS, Azure, GCP, Alibaba Cloud, IBM, OCI, OpenStack, VMware, and oVirt.	discovery_admin
Schedule review	Access the Schedules page in Discovery Admin Workspace to view and manage your Discovery schedules.	discovery_admin
Discovery errors	Access the Diagnostics page in Discovery Admin Workspace to review errors found from your discoveries.	discovery_admin
Anomaly detection	Access Diagnostics page in Discovery Admin Workspace to review anomalies found in your Discovery schedules.	discovery_admin