Activate Analytics and Reporting for Cloud Resources

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Activate the Performance Analytics Content Pack for the Cloud Resources ServiceNow Store application for the Analytics and Reporting Solution.

    Before you begin

    Make sure the Cloud Provisioning and Governance Core (com.snc.cloud.core) plugin is installed and activated and that you have upgraded to Orlando or later release. Cloud Provisioning and Governance Core is available with Discovery as well as the Cloud Provisioning and Governance Core plugin.

    Role required: Admin

    About this task

    Procedure

    1. Navigate to System Applications > All Applications > ServiceNow Store.
    2. Browse for Performance Analytics Content Pack for Cloud Resources and verify that you have the necessary valid entitlements.

      You need a HI account and permission to request applications for the instances under consideration. The HI account and the instance must be part of the same company. For more information, see Install a ServiceNow Product on the ServiceNow Store.

    3. Install the Performance Analytics Content Pack for Cloud Resourcesapplication.