Configure MID Server for AWS KMS access

  • Release version: Australia
  • Updated June 16, 2026
  • 1 minute to read
  • Configure MID Server properties to enable Key Management Service (KMS) key access from the ServiceNow AI Platform® when performing Systems Manager (SSM) Agent discovery.

    Before you begin

    Confirm the following:

    Role required: discovery_admin

    About this task

    Using a dedicated key enhances security by verifying that applicative credentials are encrypted and securely retrieved at runtime, without being exposed in plain text. This step is optional and only necessary if you plan to use applicative credentials during discovery. To configure the MID Server to support secure credential handling during SSM Agent discovery, set the mid.discovery.aws_ssm.kms_key_name property to the name of the AWS KMS key. Then, set the mid.discovery.aws_ssm.kms_key_region property to the region where the key is located.

    Procedure

    1. Navigate to All > MID Server > Properties.
    2. In the Name field, enter mid.discovery.aws_ssm.kms_key_name.
    3. Double-click the Value field to perform inline editing.
    4. Enter the name of the KMS key.
    5. Select the check mark (check mark icon) icon.
    6. In the Name field, enter mid.discovery.aws_ssm.kms_key_region.
    7. Double-click the Value field to perform inline editing.
    8. Enter the name of the region where the KMS key is located.
    9. Select the check mark (check mark icon) icon.