---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Receive certificate notifications via Microsoft Teams

# Receive certificate notifications via Microsoft Teams {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure certificate notifications to be delivered to a Microsoft Teams channel so that you can receive alerts and initiate certificate renewal workflows directly from Microsoft Teams.

## Before you begin

Verify that the Microsoft Teams spoke is installed and configured. For more information, see [Set up the](https://www.servicenow.com/docs/access?context=set-up-msteams&version=brazil&pubname=brazil-integrate-applications&ft:locale=en-US).

Role required: pki_admin or admin.

## About this task

The Microsoft Teams integration uses the ServiceNow
Microsoft Teams spoke to deliver notifications. A scheduled job in Certificate Inventory and Management regularly checks the expiry dates of certificates stored in the valid_to field of the Certificate \[cmdb_ci_certificate\] table. When certificates expire or are nearing
expiration, the system triggers a subflow that sends notifications to the configured Microsoft Teams channel.

## Procedure

1. Navigate to WorkspacesCertificate Management.
2. Select Settings from the menu bar and then select the MS Teams Channel tab.
3. Enter the details of the Microsoft Teams channel.  
   {#configure-ms-teams-cert-notifications__table_venafi_creds__entry__2}

   | Field | Description |
   |-|-|
   | Channel alias | Alias for the channel. |
   | Microsoft teams channel link | URL to the Microsoft Teams channel. |
   | Microsoft team name | Name of the team the Microsoft Teams channel is associated with. |
   | Microsoft channel name | Name of the Microsoft Teams channel. |
   [ ]

   {#configure-ms-teams-cert-notifications__table_venafi_creds}
4. Select Add.  
   The Microsoft Teams channel is added to the Certificate Microsoft Teams channel \[sn_disco_certmgmt_microsoft_teams_channel\] table.
5. Configure the type of notifications the Microsoft Teams channel receives.
   1. Select the Notification tab.  
      The available notification types in the Certificate notification policy \[sn_disco_certmgmt_notification_policy\] table are:
      * Auto-Renewal Failed notification
      * Certificate Completed Failed notification
      * Certificate Expired notification
      * Certificate Expiring notification
      * Certificate Renewal Task Created notification
      * Certificate Task Creation notification
      {#configure-ms-teams-cert-notifications__ul_lzv_wv3_jjc}
   2. Select the Edit form icon for the relevant notification type.
   3. Enable Microsoft Teams channel notifications for the notification type by selecting the MS Teams enabled check box.
   4. Select the MS Teams channel field and then select the relevant channel you want to notify.
   5. Select Update.
{#configure-ms-teams-cert-notifications__steps_kzv_wv3_jjc}

## Result

* Certificate notifications are sent to the relevant Microsoft Teams channel as configured for each notification type.
* When renewing certificates from Microsoft Teams, you can choose to attach a CSR, generate a new CSR (the private keys are stored securely in your vault), or reuse the previous CSR.
{#configure-ms-teams-cert-notifications__ul_q3q_m5l_lkc}

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