---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Create service maps

# Create service maps {#ariaid-title1}

Release version: Brazil  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create a service map that maps application services based on traffic between the workloads in Kubernetes using Istio or Linkerd service meshes or a ServiceNow DaemonSet.

## Before you begin

You should first enable the Service Maps, by using Istio or Linkerd service meshes or a ServiceNow DaemonSet as part of the Kubernetes Visibility Agent (KVA) installation. For more information, see
[Enabling application service maps](https://www.servicenow.com/docs/u2RRjPcc8ZnqDtMlZLTffQ "Application service maps give you visibility into how workloads communicate in a Kubernetes cluster, helping you detect dependencies and monitor traffic flows in real time.").

Role required: discovery_admin

## About this task

Service maps created using this procedure map application services within a single Kubernetes cluster.{#create-an-app-service-map-kva__create-an-app-service-map-kva-context-1}

## Procedure

1. Navigate to AllConfigurationKubernetesServices in the navigation filter.
2. Select New and fill in the fields on the form.  
   {#create-an-app-service-map-kva__table_kva_fields__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the Kubernetes service. If the service does not exist, the service map is created with the default name in the following format: `Name@Namespace@Cluster Name`. You can modify this name. |
   | Namespace | Kubernetes namespace that the service belongs to. |
   | Selector | Label selector used to identify the pods that the service routes traffic to. |
   | Kubernetes UID | Unique identifier assigned to the Kubernetes service by the cluster. |
   [Table 1. Kubernetes Service Record form]

   {#create-an-app-service-map-kva__table_kva_fields}

   If the service for this CI root already exists, the message Service \<service-name\> already exists and has the same root CI. is displayed.
3. Select Submit.
4. Open the newly created Kubernetes service record.
5. Select Create Service Map.
6. **Optional:** View the map.
   1. Select Open in CMDB Workspace.
   2. In the CMDB workspace, select Open Map.
   {#create-an-app-service-map-kva__substeps_nj4_rqb_yfc}
{#create-an-app-service-map-kva__steps_mj4_rqb_yfc}

## Result

The Service Map is created and is visible in the CMDB workspace.

*[\>]: and then