---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Deploy a MID Server

# Deploy a MID Server {#ariaid-title1}

Release version: Australia  
Updated April 28, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Deploying a MID Server lets ServiceNow securely communicate with systems inside a private network by installing and validating a trusted runtime that performs discovery, integrations, and automation tasks without requiring inbound
network access.

## Before you begin

Verify the following:

* You're using the Zurich Patch 8 or later version of the ServiceNow AI Platform.
* You have installed the ITOM Visibility plugin. For more information, see [Install ITOM Visibility using ServiceNow Otto for Setup](https://www.servicenow.com/docs/8UUSVURw5sB5pnKUOeF36A "Install all required ITOM Visibility applications and plugins from the IT Operations Management Product Hub.").
* You have installed the ServiceNow Otto for IT Operations Management (ITOM) plugin. For more information, see [Install ServiceNow Otto for ITOM](https://www.servicenow.com/docs/hn3sjJUr8u96rQ9j6HOmLg "Install the ServiceNow Otto for IT Operations Management (ITOM) plugin to enable generative AI and agentic AI on your instance.").
* You're on the Configure IT Operations Management page of the Configuration Console. For more information, see [Access the ITOM Configuration Console](https://www.servicenow.com/docs/XDhZoiPi_NWLBF6X0sxZMA "Access the IT Operations Management Configuration Console to set up Discovery.").
{#deploy-mid-server__ul_fg5_1tx_bjc}

Role required: admin

## About this task

Discovery requires a MID Server to securely detect and collect data from your private network, identifying infrastructure and dependencies without exposing internal resources to the internet.

## Procedure

1. Navigate to Configuration SummaryDiscoveryPlatform foundations.
2. Select Deploy MID server.
3. Select the Application manager icon (![]()).  
   The ITOM Infra Services Workspace displays.
4. Download the MID Server for the appropriate operating system.  
   For more information, see [Install a MID Server on Linux](https://www.servicenow.com/docs/access?context=t_InstallAMIDServerOnLinux&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US) and [Install a MID Server on Windows](https://www.servicenow.com/docs/access?context=mid-server-install-prereqs&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).
5. Select X to close the window and return to the Configuration Console.
6. To complete the setup, select Mark as configured.

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