---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Discovery Operations Monitor dashboard

# Discovery Operations Monitor dashboard {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Discovery Operations Monitor dashboard

The Discovery Operations Monitor dashboard provides ServiceNow customers with key performance metrics to monitor the health and efficiency of their Discovery environment.
It helps identify issues and understand discovery activity trends across the IT landscape.
The dashboard visualizes data collected in recent 15-minute intervals and covers discovery transactions, sensor job loads, MID Server performance, and discovery event volumes.
Show full answer Show less  

## Access and Requirements

* Access the dashboard via Workspaces \> Discovery Admin Workspace \> Insights \> Discovery Operations Monitor, or from the Discovery Admin Workspace Home page.
* Required roles: **discoveryadmin** or **admin**.
* Prerequisites include running the ServiceNow AI Platform on Australia, Zurich, or Yokohama releases and having Discovery Admin Workspace version 1.15.0 or later installed.

## Key Features

* Displays discovery performance data with various visualizations updated every 15 minutes (data may lag slightly to complete collection).
* Interactive charts allow users to drill down by selecting records to view related transactions, ECC queue records, or events.
* Dashboard controls include options to duplicate, share, export (CSV, JPEG, PNG, Excel), schedule, print, and edit visualizations for customization.
* Default data retention is 30 days, with the dashboard showing data from the last 7 days by default; date ranges can be configured as needed.

## Visualizations Included

* **Transaction Duration:** Line chart comparing discovery transaction durations against overall system transactions to detect anomalies.
* **Sensor Jobs by Schedule:** Bar chart showing counts of discovery sensor jobs over time, grouped by schedule to identify load contributors.
* **MID Server Queue Load:** Line chart tracking ECC queue volume per MID Server associated with discovery.
* **MID Server Average Probe Time:** Line chart showing average ECC probe processing time in seconds.
* **Discovery Event Load:** Bar chart displaying the volume of discovery events by type (errors, completions, cancellations) over time.  
The Discovery Operations Monitor dashboard displays performance metrics for your Discovery environment. Use this dashboard to monitor discovery health and identify issues across your IT landscape.

To access the dashboard, navigate to WorkspacesDiscovery Admin WorkspaceInsightsDiscovery Operations Monitor. You can also access this dashboard from the Discovery Admin Workspace Home page.

## Required ServiceNow AI Platform roles {#disco-operations-monitor__section_alj_2vr_zbc}

* discovery_admin
* admin
{#disco-operations-monitor__ul_wdr_zqr_zbc}

## Prerequisites {#disco-operations-monitor__section_un1_vhg_1cc}

Verify that you have the required setup
:
    * The ServiceNow AI Platform must be running the Australia, Zurich, or Yokohama release.
    * Discovery Admin Workspace, starting with v1.15.0, must be installed.
    {#disco-operations-monitor__ul_vm5_yhg_1cc}

## Key features {#disco-operations-monitor__key-features}

The Discovery Operations Monitor dashboard displays visuals for discovery performance data.  
Note:  
Metrics are collected for the most recently completed 15-minute window. Data may not reflect activity from the current interval until collection has run. For more information, see [Configure the time interval for a visualization](https://www.servicenow.com/docs/govMAC2Hxnj~VG7qomU3xA "Update the data collection time interval for individual visualizations on the Discovery Operations Monitor dashboard. By default, each visualization displays data in 15-minute intervals.").

Select the info icon (![]()) to view dashboard details, such as the owner and usage. Select the More Actions icon (![]()) to duplicate, share, export, schedule, or print the dashboard. Select Edit to access editing mode, where you can update the data source and visualization settings. For more
information about editing dashboards, see [Common dashboard tasks in the in-line editor](https://www.servicenow.com/docs/access?context=common-dashboard-tasks&version=australia&pubname=australia-now-intelligence&ft:locale=en-US).

Select the More Options icon (![]()) on a visualization to export it in CSV, JPEG, PNG, or Excel format.
{#disco-operations-monitor__table_jsk_zl3_cfc__entry__3}

| Report title | Type | Description |
|-|-|-|
| Transaction Duration | Line chart | Displays discovery transaction duration compared to overall system transaction duration over time. Use this chart to identify discovery-specific spikes or anomalies relative to system activity. Select a record to view the related transactions. |
| Sensor Jobs by Schedule | Bar chart | Displays the count of discovery sensor jobs over time, stacked by schedule. Use this chart to identify which schedules contribute most to sensor job load. |
| MID Server Queue Load | Line chart | Displays ECC queue volume over time for MID Servers associated with discovery. Metrics are tracked separately for each MID Server. Select a record to view the ECC queue records. |
| MID Server Average Probe Time | Line chart | Displays the average ECC probe processing time in seconds over time. Select a record to view the related ECC queue records. |
| Discovery Event Load | Bar chart | Displays the volume of discovery events over time. The chart tracks four event types: discovery.error, discovery.device.complete, discovery.complete, and discovery.canceled. Select a record to view related events. |
[Table 1. Data visualizations]

{#disco-operations-monitor__table_jsk_zl3_cfc}  
Note:  
The dashboard displays data from the last 7 days by default. Data is retained for 30 days. For more information, see [Configure the date range for a visualization](https://www.servicenow.com/docs/Osd32AfPgPofbX_3B392~A "Update the data time frame for individual visualizations on the Discovery Operations Monitor dashboard. By default, each visualization displays data from the last 7 days. You can extend the time frame up to 30 days, which is the maximum data retention period for this dashboard.").

*[\>]: and then