Discover and renew certificates about to expire using AI

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Use AI to find out which certificates expire on a certain date or within a certain date range. It produces a Unique Certificates list of these certificates and prompts you to renew them in a single click.

    Before you begin

    Complete the following steps to configure your system for the certificate renewal AI agent:

    1. Configure MID Server for automatic certificate renewal
    2. Add the required applications and capabilities to your MID Server

    Role required: sn_disco_certmgmt.pki_admin

    Procedure

    1. Navigate to All > Unique Certificates.
    2. Select the ServiceNow Otto icon.
    3. Enter the date range for which you want the agent to fetch details.
      For example, Fetch the certificates expiring between 1 May 2026 and 1 August 2026.
    4. Select the Certificates link that the AI returns.

    Result

    The AI displays a list of certificates that expire between the date range you specified (in this example, 1 May 2026 and 1 August 2026). It then asks if you want to renew these certificates. Renew them all at once by selecting yes.