Discovery setup

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • After you activate the Discovery application, you have several ways to get started.

    Note:
    If the Discovery (com.snc.discovery) plugin is activated on the instance and a language plugin (for example, Spanish) is also activated, make sure that the MID Server language is also set to English/None on the user record.
    Select your method of setup:
    Setup method Description
    Discovery Guided Setup Use this method if you want to set up everything you need to use Discovery, including a MID Server.

    ITOM Discovery Guided Setup provides a sequence of tasks that help you configure Discovery on your ServiceNow instance. To access the guided setup, navigate to All > ITOM Guided Setup > ITOM Discovery Guided Setup.

    For more information about using the guided setup interface, see Using guided setup.
    Without Guided Setup Use this method if you want to set up each component of setup separately. You can configure MID Servers, credentials, and roles separately, then configure one of the discovery types from the Discovery Schedule.
    Discovery Quick Start Use this wizard to configure everything you need to perform subnet and CI Discovery in your environment. Before you can use Quick Start, you must first install and validate your MID Servers and create the necessary credentials.