---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Configure

# Configuring Firewall Audits and Reporting {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Set up the process to gain insight into discovering and compiling an inventory of firewall security policies, devices, device groups, and manager information.

## Configuration overview {#firewall-audit-report-config__section_exr_g4p_31c}

Before using Firewall Audits and Reporting, it is crucial to set up the necessary plugins, ensure activation, upgrade your instance to the latest version, and download the Firewall Audits and Reporting application from ServiceNow Store. For additional details, see [Get started with Firewall Audits and Reporting](https://www.servicenow.com/docs/QdrIrhSRzw69I0s8ty2JbQ "Prior to diving into Firewall Audits and Reporting functionality, meet the necessary requirements by installing and activating the plugin, upgrading your instance, and obtaining the application from the ServiceNow Store.").  
After the prerequisites are met, you can proceed with the following tasks.{#firewall-audit-report-config__table_ohb_k2q_31c__entry__2}

| Task | Description |
|-|-|
| [Discover firewall policies](https://www.servicenow.com/docs/nCtiNQUPrzaWUO2_xTb1oA "As a member of a security team, you can discover firewall devices, policies, and owner groups from supported vendors (Palo Alto Panorama and Fortinet FortiManager), allowing a central view of the footprint. This data is updated in the ServiceNow CMDB. Set up a schedule to discover your firewall policies to help you keep track of your company's valuable information.") | Discover firewall policies that includes uncovering firewall devices, policies, and owner groups, ensuring a centralized view of the footprint. |
| [Customize Firewall Audits and Reporting](https://www.servicenow.com/docs/iSKp3Ud_NwkJCTd8Wt9KKA "Configure default policy owner and approval groups for firewall rule change requests to reduce manual data entry.") | Customize Firewall Audits and Reporting by modifying Discovery properties to tailor specific aspects. |
| [Archive firewall rule audit, rule requests, and audit tasks](https://www.servicenow.com/docs/qnLRlds6k_CsAsJxgAXtsQ "Archive firewall rule requests, audit requests, and audit tasks that are older than a specific time period to enhance system performance. At a later time, you can delete them from the archive table altogether to reduce the size of that table.") | Enhance system performance by archiving firewall rule requests, audit requests, and audit tasks older than a designated time period. |
| [Initiate audit request](https://www.servicenow.com/docs/3EGX~X~Bo~zK3qbu~2rBuA "Initiate audits against a specified firewall manager or device to ensure proper configuration in alignment with the security policies of your organization.") | Initiate audits against a specified firewall manager or device, ensuring adherence to their organization's security policies. |
[Table 1. Firewall Audits and Reporting tasks]

{#firewall-audit-report-config__table_ohb_k2q_31c}