Discovery Admin Workspace support tools

  • Release version: Australia
  • Updated June 11, 2026
  • 1 minute to read
  • The Support tools tab provides tools to investigate and troubleshoot your instance.

    Table 1. Available tools
    Tool Description
    CAPI to patterns Migrates your Cloud Discovery from Cloud API REST Calls (CAPI) to Patterns.
    Probes to pattern migration Migrates older probes to new, flexible, and efficient patterns.
    Retrieve logs Retrieves diagnostic logs to help identify ITOM Visibility and Discovery issues.
    Detect Frequently discovered CIs Displays which CIs are discovered more often than others.
    Pattern to customization check Determines if a customization might be breaking a pattern.
    IRE payload explorer Identifies the underlying key component in identification and reconciliation (IRE) across different data sources.
    Discovery customization report Detects probe, sensor, classifier, and pattern code that have been modified from base system settings.
    Skipped files from store updates Examines all file names from pattern plugins that were skipped from store updates.
    Command validation task Runs and validates commands on a range of IP addresses.
    Missing IPs in schedules Identifies which Discovery schedules are missing IPs and adds them to the schedule.
    Missing SNMP OID data Checks for missing SNMP device OIDs from the SNMP data that cause the devices to be misclassified.
    SaCmdManager Searches for information that might be needed when creating Discovery patterns.