Renew certificate using ACME manual flow of DNS challenge

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Request to renew certificate and automatically retrieve the certificates for an application using ACME manual flow of DNS challenge.

    Before you begin

    • The Certificate Management catalog should be enabled.
    • A routing policy without any DNS challenge action must exist.
    Role required: Certificate requester, PKI admin, PKI user, or admin
    Note:

    Certificate requester is a user who does not have the PKI admin or PKI user role.

    Procedure

    1. Access the certificate request automated flow.
      1. Navigate to All > Service Catalog.
      2. Select Certificate Management.
      3. Select Automated Flow.
    2. Select Renew Certificate (Automated).
    3. On the form, fill in the fields.
      Table 1. Renew certificate
      Field Description
      Issued Certificate Certificate to renew.
      Certificate Purpose Request internal or external certificate.

      For CAs (for example, Let's Encrypt), select External.
      Certificate Signing Request (CSR) CSR containing certificate information.
      Validity Period for Certificate (In Days) Number of days the certificate is valid.

      For Let's Encrypt, the maximum validity period is 90 days.
      Certificate Owner Group Group for which the certificate tasks will be generated.
      Certificate Owner Name or role of the person who will own the certificate.
      The following CSR attributes are matched and auto-populated based on the certificate information from CSR:
      • Subject Common Name
      • Subject Alternative Name
      • Organization
      • Organizational Unit
      • Locality/City
      • Province
      • Country
      • Email Address
    4. Select Submit.
      Once the request is submitted, a task is created and an activity is assigned for you to complete the DNS challenge and mark it complete.
    5. On the New certificate task page, in the DNS Task field, select the record.
    6. On the DNS Task page, add a DNS TXT record for the attached DNS challenge.
      1. In the DNS Challenges pane, copy the DNS value.
      2. On the web browser, go to the domain and add the DNS value as a TXT record.
        For example, the domain can be godaddy.com > thedisconow.com.
      3. Fill in the other mandatory fields.
      4. Select Save.
      Note:
      Most DNS updates take effect within an hour but it could take up to 48 hours to update.
    7. On the DNS Task page, change the status of the record to Completed.
    8. Optional: Check whether the DNS record has propagated successfully.
      To check if it’s propagated successfully, use the dig command.
    9. Select Save.

    Result

    • Once the DNS challenge is completed, the automated flow makes the request to the CA to get the certificate.
    • The certificate is attached to the New certificate task.
    • The certificate task status changes to Completed.