---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Configure routing policies

# Create routing policies for EJBCA ACME certificates {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Automate your EJBCA ACME workflows by creating a routing policy that aligns with your Certificate Signing Requests (CSRs) to request, renew, and revoke certificates.

## Before you begin

Role required: discovery_admin, Public Key infrastructure (PKI) admin, admin

## About this task

Streamline your certificate life-cycle workflow by filling out a routing policy form. This form configures your routing policy fields to make sure your Certificate Signing Request (CSR) aligns with the correct Certificate
Authority (CA) routing policy.

## Procedure

1. Navigate to AllCertificate ManagementCertificate Routing Policies.
2. Select New.
3. On the Certificate Routing Policy form, fill in the fields.  
   For a description of the field values, see [Certificate routing policy form for EJBCA ACME](https://www.servicenow.com/docs/DCCcJsT_aQRBm3X0TRZYZQ "To automate the processes of your certificate life cycle, you must fill out a routing policy form that populates your Certificate Signing Requests. This table shows you the required fields and values.").  
   Warning:  
   For your automated workflow to work, you must fill in every field in your routing policy form. If you don't, your CSR requires manual steps. You can see all the fields and values at the [Certificate routing policy form for EJBCA ACME](https://www.servicenow.com/docs/DCCcJsT_aQRBm3X0TRZYZQ "To automate the processes of your certificate life cycle, you must fill out a routing policy form that populates your Certificate Signing Requests. This table shows you the required fields and values.").
4. Select Submit.

## What to do next

Navigate to AllCertificate ManagementCertificate Routing Policies.

By locating your routing policy on the Certificate Routing Policies page, you validate your EJBCA ACME Certificate routing policy.

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