---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Set up Alibaba Cloud service accounts

# Set up Alibaba Cloud service accounts {#ariaid-title1}

* Release version: Australia
* 
* Updated August 11, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create Alibaba Cloud infrastructure service accounts on the ServiceNow AI Platform to access your Alibaba Cloud account during Alibaba Cloud discovery.

## Before you begin

Verify that Alibaba Cloud API credentials have been created. For more information, see [Create Alibaba Cloud API Credentials](https://www.servicenow.com/docs/tcROb4Nk4Bu2ISPSlxlS~A "Create Alibaba Cloud API credentials on the ServiceNow AI Platform to enable access to your Alibaba Cloud resources during Alibaba Cloud discovery.").

Retrieve the Account ID, which can be found under Root Account or RAM User in the Alibaba Cloud Console. For more information, see the [Alibaba Cloud documentation](https://www.alibabacloud.com/help/en).

Role required: discovery_admin

## Procedure

1. In the navigation filter, enter <kbd class="ph userinput">cmdb_ci_cloud_service_account.list</kbd>.
2. Select New.
3. On the form, fill in the fields.  
   {#set-up-alibaba-cloud-service-account__table_smj_g3t_2hc__entry__2}

   | Field | Description |
   |-|-|
   | Name | A unique name for the Alibaba Cloud service account. |
   | Account Id | Compartment ID, which is the Alibaba Cloud Account Identifier of the compartment associated with this service account. |
   | Discovery Credentials | Name of credentials created for an Alibaba Cloud. |
   | Datacenter URL | URL of the datacenter. |
   | Datacenter Type | The Alibaba Cloud datacenter \[cmdb_ci_Alibaba_datacenter\]. |
   | Accessor account | Account name associated to the discovery credentials. |
   [Table 1. Cloud Service Account New record form]

   {#set-up-alibaba-cloud-service-account__table_smj_g3t_2hc}
4. Select Submit.

## What to do next

Create a schedule for Alibaba Cloud in [Discovery](https://www.servicenow.com/docs/hWxp9tqSuHt3lAN5YeZVFA "Create a Discovery schedule to run Alibaba Cloud discovery.") or [Discovery Admin Workspace](https://www.servicenow.com/docs/Uh8ibOGiTgVcrT2V7F6WdQ "Use the Discovery Admin Workspace dashboard to create an Alibaba Cloud Discovery schedule.").