---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Access Configuration Console from AIOps Configuration Center

# Access Configuration Console from AIOps Configuration Center {#ariaid-title1}

Release version: Brazil  
Updated November 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Access ITOM Configuration Console to set up Event Management and configure AIOps capabilities.

## Before you begin

Verify that the ITOM
AIOps and ServiceNow Otto for ITOM plugins are installed.

Role required: evt_mgmt_admin

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. From the navigation pane, select the AIOps configuration center icon ![ITOM AIOps configuration center icon]().  
   The ITOM AIOps configuration center page appears. The configuration center is a centralized workspace. Use it to configure and manage AIOps features from a single place.
3. On the ITOM AIOps configuration center page, under SetupGet started section, select Event Management Onboarding.  
   The Configure IT Operations Management page opens.

   Note:  
   The Configure with Otto UI action appears only after you install both the ServiceNow Otto for ITOM and ServiceNow Otto plugins. This action lets you set up AI-powered alert handling.
{#access-config-console-aiops-center__steps_prf_x4l_bjc}

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