---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Alert assignment groups for teams

# Alert assignment groups for teams {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Alert assignment groups assign alerts to the right teams promptly and automatically, improving overall incident management capabilities.

Admins determine the alert assignment group priority, making sure that alerts are routed to the appropriate team members.

The Alert assignment group is determined by the evt_mgmt.alert_auto_assignment_field property value. As an admin, you can choose to set the assignment group based on the alert fields using the property value
and the order of the comma-separated fields by editing the property value.
* **[Assigning alert assignment group precedence](https://www.servicenow.com/docs/NHMAex9slNYRVm~Y11L1WA)**   
  Assign alert assignment group precedence to make sure that alerts are routed to the appropriate team members.

**Related tasks**   

* [Assigning alert assignment group precedence](https://www.servicenow.com/docs/NHMAex9slNYRVm~Y11L1WA "Assign alert assignment group precedence to make sure that alerts are routed to the appropriate team members.")
* [Create or edit an event rule](https://www.servicenow.com/docs/LO~TxHZ5iImFpp0Q7z71uQ "You can create event rules to generate alerts for tracking and remediation. Use team-based integrations in event rules to make sure that connector ownership and execution of rules give precedence to general rules. Teams can maintain consistency and hierarchy while offering flexibility and customization options.")
* [Create event field mappings](https://www.servicenow.com/docs/~6vIDHgOma0mz82M7JYhOQ "Use event field mappings to map values from specific event fields to values in other fields to provide more comprehensive information in an alert. Use team-based integrations in event rules to make sure that connector ownership and execution of rules give precedence to global rules. Teams can maintain consistency and hierarchy while offering flexibility and customization options.")  
**Related reference**   

* [Team-based integration properties](https://www.servicenow.com/docs/oUBK08kibs3KKtjVDKrvdw "Team-based integration system properties enable you to customize the assignment group functionality for existing and new customers for event rules and event field mapping.")