---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Generate an alert group description using ServiceNow Otto

# Generate an alert group description in Express List using ServiceNow Otto {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use AI to generate a meaningful description of an alert group in Express List that encompasses all the alerts within the group. The generated description replaces the original description of the group.

## Before you begin

Role required: evt_mgmt_operator, evt_mgmt_admin

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. Select the Express List icon (![Express List icon.]()) in the navigation bar.
3. In the Active alerts list, select the information icon (![Information icon.]()) for an alert.
4. Below the displayed alert group description, select Update description.  
   ServiceNow Otto generates a comprehensive new description of the alert group, which encompasses all the alerts within the group. If you select Update, the generated description replaces the original description of the alert group taken from the earliest, most severe secondary alert in the group.
5. **Optional:** Restore the original alert group description by selecting the revert icon (![Revert icon.]()) next to Update description and then choosing Restore.
{#alert-group-descr-generate-el__steps_irz_zl4_cdc}

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