---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Close an alert in Express List

# Close an alert in Express List {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Manually close alerts from the Express List pane or preview panel if you know the root cause or have fixed the problem.

## Before you begin

Role required: evt_mgmt_operator, evt_mgmt_admin  
Note:  
The evt_mgmt_user role is view-only and does not have permission to perform this action.

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. From the navigation bar, select the Express list icon ![]().
3. Close selected alerts.  
   You can close alerts regardless of whether you are working in the main pane or in the preview panel. The preview panel opens only when a single alert or alert group is selected.

   | Location | Action |
   | The Express List pane | 1. In the Express List pane, select the alert. You can select more than one alert row. Note: You can perform the action on up to 1,000 alerts simultaneously by selecting the Select All check box in the Active alerts list. To display the individual alerts inside a group, select the chevron icon (![Chevron icon.]()) at the beginning of the alert group row. 2. From the Close drop-down list at the top right of the alert list, select Close alert. {#close-alert__ol_ojc_4f4_vzb} |
   | The Express List preview panel for group alerts | 1. Select an alert group row. 2. In the Alerts in group tab, select an alert tile. 3. Select the more actions icon (![More actions icon]()). 4. Select Close alert. {#close-alert__ol_njv_2f4_vzb} |
   |-|-|

   {#close-alert__choicetable_s4j_1yg_vzb}
{#close-alert__steps_ijj_m11_dzb}

## Result

The alert is closed and its status is displayed at the top of the preview panel.

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