---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Alert ignore automations

# Alert ignore automations {#ariaid-title1}

Release version: Brazil  
Updated December 19, 2024  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure ignore rules to automatically suppress alerts that are not actionable or relevant to your operations team.

## Before you begin

Verify you have installed the ITOM
AIOps and ServiceNow Otto for IT Operations Management (ITOM) plugins.

Ensure you are in the Configure IT Operations Management page.

Role required: evt_mgmt_admin or evt_team_operator

## About this task

Ignore rules help reduce alert noise by automatically suppressing alerts that match specific criteria. This allows operations teams to focus on actionable alerts while filtering out known non-critical events, maintenance
notifications, or false positives.

## Procedure

1. Navigate to Configuration SummaryEvent ManagementReduce Noise.
2. Expand Reduce Noise.
3. Select Ignore alerts.  
   A list of ignore alert automations appears.
4. Select +Create automation.  
   The Ignore alerts page opens.
5. Follow the steps in [Create Ignore automation](https://www.servicenow.com/docs/2vGPmqiB_MmLcy877la8hg "Ignore automation streamlines the process of disregarding irrelevant or false-positive alerts from monitoring systems, efficiently managing alert fatigue by filtering out unnecessary notifications. As a result, teams can prioritize and resolve critical issues more effectively.").
6. To complete the setup, select Mark as configured.
{#ignore-alerts__steps_ipn_t1y_1jc}

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