---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# MID Web Server

# MID Web Server {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The MID Web Server is part of the common infrastructure of the MID Server.

The MID Web Server extension provides options for authentication and data security, and runs for as long as it is enabled. The extension starts a web server on the MID Server to handle web requests from external systems. The raw data is pushed to the extension, either from a client or with a customized script. The data is collected by the MID Server and is transmitted to the ServiceNow instance.
{#mid-web-server__ph_about-task}

The MID Web Server extension supports MID Server clusters that
are configured for failover. When selecting a MID Server cluster option, an algorithm
determines which MID Server in the cluster runs the extension. The extension
can run on only one MID Server. If the primary MID Server goes down, the extension automatically
starts to run on the secondary MID Server.
**Related tasks**   

* [Configure the MID Web Server extension](https://www.servicenow.com/docs/3Cgy0RuuTpgvreMfrPrSgw "The MID Web Server is a MID Server extension that enables developing REST APIs to send events and metrics to the MID Server. The extension is leveraged by other MID Server extensions, such as Metric Intelligence, MID WebService Event Listener, and the Agent Client Collector websocket endpoint extension.")
* [Configure a secure MID Web Server extension](https://www.servicenow.com/docs/T77VLuPLDbup0UpMW54SiQ "Configure a TLS listener for extra security and encryption of data transferred to and from the MID Web Server extension. Access a private key and certificate (or certificate chain) from a Java keystore. The keystore is used during the TLS handshake where the MID Web Server and the client acknowledge each other.")