---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Dashboards

# Dashboards {#ariaid-title1}

Release version: Brazil  
Updated December 19, 2024  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Access AIOps dashboards in Service Operations Workspace to monitor the health, performance, and availability of your IT resources in real-time.
To get to the AIOps dashboards in Service Operation Workspace page, navigate to Configuration SummaryEvent ManagementReport on outcomesDashboards.

## AIOps dashboards {#otto-aiops-dashboards__available-dashboards}

The Dashboards section surfaces three purpose-built AIOps dashboards inside Service Operations Workspace, each serving a different reporting need:

* [AIOps 360° Overview](https://www.servicenow.com/docs/SgdqKHmJ6ZqMuts~kx9iUg "The AIOps 360 Overview dashboard offers a unified view of value and performance across IT operations, helping teams track efficiency, monitor alert handling, and assess automation outcomes. It enhances visibility into AIOps impact, supports informed decisions, and drives faster, smarter operations."): A comprehensive view of AIOps activities and their overall impact, including time saved through automation and grouping, workload savings, and incident prevention rates.
* [AIOps Value Realization](https://www.servicenow.com/docs/5_zuYlZa875kLJXh7A1JrQ "The AIOps Value Realization dashboard uses Performance Analytics to offer comprehensive visibility into the business outcomes of alerts, events, and incidents. It features metrics such as noise reduction (events to alerts compression), average MTTR for incidents created by Event Management[var.event-mgmt], and the most critical services impacted by hours."): Focused on business value metrics, helping stakeholders see the tangible ROI of AIOps adoption.
* [AIOps Operational](https://www.servicenow.com/docs/GTVvHqPUB1QIOU91BN067A "The AIOps dashboards offer comprehensive visualizations of critical operational data. You can monitor key performance indicators (KPIs), track service health, and gain valuable context on the overall IT environment. These dashboards provide actionable insights that facilitate proactive responses to potential issues."): A monitoring view of AIOps system behavior and operations, useful for admins tracking how the system is performing day to day.
{#otto-aiops-dashboards__ul_bj3_t2y_1jc}

To open a dashboard, select its tile.

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