---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Run remediation actions

# Run remediation actions {#ariaid-title1}

Release version: Brazil  
Updated July 20, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Run remediation actions automatically or trigger them manually from the Express List to speed up alert investigation and resolution.

## Before you begin

Verify you have installed the ITOM
AIOps and ServiceNow Otto for IT Operations Management (ITOM) plugins.

Ensure you are in the Configure IT Operations Management page.

Role required: evt_mgmt_admin or evt_team_operator

## About this task

## Procedure

1. Navigate to Configuration SummaryEvent ManagementReduce MTTR.
2. Expand Reduce MTTR.
3. Select Remediation actions.  
   A list of respond alert automations appears where the Response subflow field in the Respond alert automation is set to anything other than Create incident (advanced).
4. Select +Create automation.
5. Follow the steps in [Create Respond automation](https://www.servicenow.com/docs/5eh7Q_LMMEXuTF1BVhB~XA "Respond to alerts automatically by notifying appropriate stakeholders, escalating them as needed based on severity and type, or other executing response actions. This process ensures that alerts are managed promptly and effectively.").
6. To complete the setup, select Mark as configured.
{#run-remediation-actions__steps_ipn_t1y_1jc}

*[\>]: and then