---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Create an alert correlation rule

# Create an alert correlation rule {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create an alert correlation rule to designate primary and secondary alerts. The primary alert is identified as the root cause of the alert group and the secondary alerts are grouped under the primary alert.

## Before you begin

Role required: evt_mgmt_admin

## About this task

Grouping automation helps you manage alerts more effectively by collecting similar alerts together. This makes it easier to see patterns, quickly identify issues, and respond efficiently. For more information on how to group
alerts easily, see [Create Group automation](https://www.servicenow.com/docs/OM3oKI7Rry_Wahava5K1Kw "Grouping automation helps you manage alerts more effectively by collecting similar alerts together. This makes it easier to see patterns, quickly identify issues, and respond efficiently. By organizing alerts in this way, you can reduce alert noise, identify root causes, and assign them to the appropriate teams.").

## Procedure

1. Navigate to AllEvent ManagementRulesAlert Correlation Rules.
2. Select New.
3. On the form, fill in the fields.  
   For information on the fields, see [Alert correlation rule form](https://www.servicenow.com/docs/IuV67nKYEDX7FGo5C~ukdw "Manage the fields that define how alerts are correlated and grouped.").
4. Select Submit.

## Result

A rule-based alert group is created when a new alert is generated. An alert group is also created when the status of an existing alert changes from Closed or Flapping to Open or Reopened, provided the filter criteria are matched.

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