View discovered service history

The discovered service history shows the frequency of discovered services for a particular time period.

Before you begin

Role required: evt_mgmt_admin, evt_mgmt_operator, or evt_mgmt_user

About this task

The discovered services history appears only when there are multiple discovered services that occur over a period. A discovered service is a service that is discovered by Service Mapping. The discovered services history is not available for application services. If no discovered services are generated for a particular service, the discovered services history is hidden.

Procedure

1. Navigate to All > Event Management > Service Operations Workspace.
2. Click a service tile and click Service Map.
3. Click the History map button.
   The history timeline appears, with changes to the service indicated by a clock icon ().

   
   

   

   
   

4. To view a map showing changes in the service's severity, click the More icon () and select Advanced map.

   

   The displayed color corresponds to the discovered services severity, and the length of the bar in each color corresponds to how long the discovered services stayed at that severity.

   The following table explains the severity colors:

   Table 1. Service severity colors

   Severity	Icon color
   Critical	Red
   Major	Orange
   Minor	Yellow
   Warning	Blue

5. To change the information that appears on the discovered services history Advanced map, click a history icon.

   

   • Calendar icon: Show information for currently active discovered services.
   • Hours: Show information for discovered services that occurred in the past hour.
   • Days: Show information for discovered services that occurred in the past 24 hours.
   • Weeks: Show information for discovered services that occurred in the past week.
   • Months: Show information for discovered services that occurred in the past month.