---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Team-based integrations

# Team-based integrations in Event Management {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Team-based integrations empower teams to optimize event processing within Event Management to enhance efficiency and operational effectiveness.  
Team-based integrations provides the following capabilities:

* Assign teams to particular connectors, providing a structured approach to integration efforts.
* Enable each team to define and apply custom rules, enabling a more targeted and straightforward handling of event processing.
* Route alerts automatically to the appropriate team members responsible for the integrated systems based on integration ownership and configuration item (CI) ownership.
* Enable seamless integration and automation through the automatic assignment of alerts to appropriate team members based on integration ownership and configuration item (CI) ownership.
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Customize event rules, event mapping, and the precedence of team rules for team-based integrations. For more information, see [Team-based integration properties](https://www.servicenow.com/docs/GO2i4jAqhb5vzUyNZbSOnQ "Team-based integration system properties enable you to customize the assignment group functionality for existing and new customers for event rules and event field mapping.").
**Related concepts**   

* [Event rules](https://www.servicenow.com/docs/ZkJm7IAOedsyykYtZqqr4g "Use event rules to generate alerts for tracking and remediation. Event rules are stored in the Event Rule [em_match_rule] table. Configure and customize event rules to manage events and alert generation.")
* [Event field mapping configuration](https://www.servicenow.com/docs/eVWoUxGplH2naF9a0opmDg "Use Event field mappings rules to map values from specific fields to values in other fields.")
* [Alert assignment groups for teams](https://www.servicenow.com/docs/LnmjLQh~e17MxzzFcLbs2w "Alert assignment groups assign alerts to the right teams promptly and automatically, improving overall incident management capabilities.")