---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

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    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Viewing alert links in mixed alert groups

# Viewing links between alerts in mixed alert groups {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Link View displays the connections between alerts in mixed alert groups in Express List, including how alert attributes relate to each other within the group.

Link View for mixed alert groups shows the connections between alerts in groups that combine different alert group strategies to form a single cohesive group.

To view how different alert groups are visualized in Link View, see the description of Link view for the relevant alert group types. Currently, mixed groups are composed of Tag cluster alert groups, CMDB-based alert groups, related log entities and shared impacted services.

For more information about alerts in the mixed alert group, see [Mixed alert grouping](https://www.servicenow.com/docs/zlyqZQLjaRNf2Z7hs~U2dA "Mixed alert grouping combines multiple strategies—currently CMDB-based and tag-based grouping—to form a single, cohesive alert group. It reduces noise, bridges gaps when one method isn't enough, and delivers a clearer, end-to-end view of incidents. This approach helps operators identify root causes faster and take informed action, even in complex or incomplete data environments.").

For more information about Link View for related groups, see [Viewing links between alerts in tag-based alert groups](https://www.servicenow.com/docs/AFkVoPUxGu6vOQqPE2i03w "View the connections between alerts in a tag-based alert group in Express List by using Link View. Link View shows how the attributes of the alerts in the group are linked with each other."), and [Viewing links between alerts in CMDB-based alert groups](https://www.servicenow.com/docs/7~PWO8HPD0T2knNcKU6tOA "View the connections between alerts in alert groups in Express List that were created based on the proximity of Configuration Items (CIs) in the Configuration Management Database (CMDB). Link View shows how the attributes of the alerts in the group are linked with each other.").  
Figure 1. Sample mixed alert group in Link View

The preceding figure shows the Link View of a mixed alert group. The dashed line with the number 1 between the CIs indicates that the CIs aren't connected directly. They are separated by a CI in the service map in the CMDB topology. The sample also shows the defining attribute for the correlation, datacenter, linked to the relevant CIs.
Figure 2. Sample mixed alert group with related log entities and shared impacted services in Link View

The Link View for a mixed alert group that includes related log entities and shared impacted services displays connected nodes. Each node represents a correlation source and attribute, including log analytics data, CMDB information, and impacted services. This information gives operators a picture of the scope and nature of the grouping at a glance.

The Link View Display legend lists the meaning of the symbols used to represent the tags and their number of unique nodes. In the legend, defining tags are marked as Correlation. You can
toggle between hiding and showing tag types to reduce noise. For a description of each tag, see [Attributes in Express List Link View](https://www.servicenow.com/docs/YY5G6Z0xO79DGrTL1Ewi7A "The table lists the node attributes available in Link View with their icon and description.").
**Related concepts**   

* [Viewing links between alerts in alert groups in Express List](https://www.servicenow.com/docs/UNu93rtOXfDsK4GTlJe0Mg "Gain a better understanding of the relationships between alerts in alert groups in the Express List by using Link View. Link View offers a visual representation of the relationships between the alerts in a group.")  
**Related tasks**   

* [View links between alerts in a group in Express List](https://www.servicenow.com/docs/jbS~GhxEkptLuJlKdizA3g "Use Link View in Express List to view a visual representation of the relationships between alerts in a group.")