---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Explore

# Exploring ITOM/OT SU Licensing {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Learn more about ServiceNow®
ITOM/OT SU Licensing, the different ITOM subscriptions it includes, and its benefit.

## ITOM/OT SU Licensing overview {#explore-itom-licensing__section_udr_51r_nzb}

The ITOM/OT SU Licensing application calculates and displays how many subscriptions for IT Operations Management (ITOM) applications your organization purchases and consumes. Subscriptions for the following ITOM applications are available: ServiceNow®
ITOM Visibility, ServiceNow®
ITOM
Discovery, ServiceNow®
ITOM AIOps, ServiceNow®
Health Log Analytics, ServiceNow®
ITOM Optimization, ServiceNow®
ITOM Cloud Accelerate, ServiceNow®
Digital End-User Experience (DEX), and ServiceNow® Service Observability. You can purchase subscriptions for each ITOM application separately (a la carte) or together (in a bundle).

## ITOM/OT SU Licensing benefits {#explore-itom-licensing__section_ydr_51r_nzb}

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| Benefit | Feature | Users |
|-|-|-|
| Viewing the usage of ITOM applications to make informed decisions about your ITOM subscriptions. Use it to confirm your expected license consumption. If the measurement is higher than planned, either alter your ITOM usage or increase your subscription. | [Review resource usage against allocated subscription units](https://www.servicenow.com/docs/eXpZ9t5SbbL8NDbv30ufvw "Review statistics for the resources that can be managed by ITOM products. Compare this data to the average number of allocated subscription units.") | sn_itom_license.reader |
| Dashboard reports help you analyze resource usage and status against your purchased subscriptions. The reports show the daily usage count and the average consumption of subscription units over a 90-day period. They also show which resources are counted for each ITOM application. | [ITOM/OT SU Licensing dashboard](https://www.servicenow.com/docs/OJTAPRiu9Vr8JsOepmJY1Q "Use the ITOM Licensing dashboard to review the statistics of the resource consumption and status against your purchased subscriptions. This dashboard contains reports for each ITOM application. The reports offer visualization of the daily usage count and of the average consumption of subscription units for 90 days.") | admin |
| Comparing your current CI consumption against the predicted usage under the new 2026 Packaging SKU, so you can plan your subscription requirements before migration to 2026 packaging. | [Predict CI consumption for 2026 Packaging SKU](https://www.servicenow.com/docs/Gq~xDEx7Q7wZ_9jwh~ggDw "Forecast your licensing needs by comparing your current ITOM subscription unit usage against the predicted usage under 2026 Packaging SKUs.") | admin |
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{#explore-itom-licensing__table_zdr_51r_nzb}

