--- sourceDocument: Brazil IT Operations Management sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil IT Operations Management ft:clusterId : - itom bundleId : - itom workflow : - Technology --- # Configuring # Configuring Health Log Analytics {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read As an Administrator, set up and configure Health Log Analytics for Operators to use, and carry out administration tasks to ensure that the system runs efficiently. ## Configuration overview {#hla-configuring__cf-config-parent-checklist} Complete the following tasks for a successful setup and configuration of Health Log Analytics. Important: Regardless of how you set up data inputs in Health Log Analytics, you must meet the [MID Server system requirements](https://www.servicenow.com/docs/access?context=r_MIDServerSystemRequirements&version=brazil&pubname=brazil-servicenow-platform&ft:locale=en-US) and verify that the MID Server log ingestion capability is enabled. Note: This requirement doesn't apply when using MID-less integrations to stream logs to Health Log Analytics. For MID Server proxy requirements, see [MID Server proxy preconditions for streaming logs to Health Log Analytics](https://www.servicenow.com/docs/1O6P6n9ulbWQS2~jFepHHQ "Requirements for using a MID Server proxy to stream log data to Health Log Analytics."). Setup and configuration tasks: 1. [Install Health Log Analytics (HLA)](https://www.servicenow.com/docs/I0uY~CC7eGW6WdJZ5uIxxw "Install Health Log Analytics by requesting ServiceNow HLA installation from ServiceNow Customer Support."). Install the Health Log Analytics application. 2. Set up log data inputs for streaming raw log messages to your ServiceNow instance. Use any of the following methods: * [Set up integrations for Health Log Analytics from the Integrations Launchpad](https://www.servicenow.com/docs/s5WLzTHFMtYZKzXxM9Iz2Q "Set up integrations from the Event Management Integrations Launchpad in Service Operations Workspace for ITOM."). You're encouraged to set up data input integrations from the Integrations Launchpad, which provides a unified interface for convenient integration. * [Set up data inputs in Health Log Analytics using guided setup](https://www.servicenow.com/docs/J6GZN35PaKDkf5eoOXjj2A "The Health Log Analytics guided setup provides a sequence of tasks to help you create data inputs on your ServiceNow instance. Data input configuration is an essential step in setting up the Health Log Analytics application. Using guided setup ensures that you have the minimum required setup for the data input process."). * [Set up data inputs in Health Log Analytics manually](https://www.servicenow.com/docs/HOqfOQ0MYzoA~k2fttMHmA "Set up your Health Log Analytics data inputs for Health Log Analytics manually. Data input configuration is an essential step in setting up the Health Log Analytics application."). {#hla-configuring__ul_ssq_mnx_d2c} 3. [Identify and resolve a log streaming issue in Health Log Analytics](https://www.servicenow.com/docs/kUT8OnX1iIhWoq6jUpVh9g "Find and address log streaming issues to verify that your data inputs are streaming log data to your instance properly."). Identify and address log streaming issues to ensure that the data inputs you have configured are streaming data properly to your instance. 4. [Edit raw log data before processing in Health Log Analytics](https://www.servicenow.com/docs/hcAtCuoakt5t5rZx7DpyJA "Use the Data Input Preprocessor to filter, split, or sanitize raw log data before it is treated in the MID Server and mapped and structured by Health Log Analytics."). Modify raw log messages before they are processed in the MID Server, and therefore before Health Log Analytics maps and structures it. 5. [Map your logs to service instances and components for log context](https://www.servicenow.com/docs/PnEYhxi6g4LdpVamfj4V3Q "Map your logs to service instances, components, and source types so that Health Log Analytics (HLA) can generate contextual alerts."). Map your logs to service instances and components so that Health Log Analytics can generate alerts in context. If you turn off automatic mapping, you must define a mapping script manually in the Data Input Mapping page. For more information, see [Map raw log data manually](https://www.servicenow.com/docs/RTFq766xdWMGqMdEUABgcA "Mapping raw log data that streams into your ServiceNow instance determines how Health Log Analytics processes the data. If HLA doesn't discover properties automatically, you can map data input sources manually."). 6. [Refine the source type structure in Health Log Analytics](https://www.servicenow.com/docs/nIYhna0tr~CWBDpOgicFUQ "Fine-tune how Health Log Analytics reads your inner log messages and detects anomalies by customizing the extracted properties in the source type structure."). Fine-tune how Health Log Analytics reads your inner log messages and detects anomalies by customizing the extracted properties in the source type structure. Health Log Analytics enables you to reclassify auto-classified properties and change auto-mapped labels. These adjustments help the system's machine learning better understand your priorities. 7. [Perform additional data input setup tasks](https://www.servicenow.com/docs/bGA93ibzcwP5m5XV43jN_Q "After performing the initial data input setup and configuration in Health Log Analytics, continue with the remaining data input setup tasks."). After performing the mandatory data input setup and configuration, you can continue with optional setup tasks. 8. [Perform advanced data input configuration tasks](https://www.servicenow.com/docs/zXTS6wzmJf~VKEp2IfLs1w "When you have configured a data input successfully, Health Log Analytics adds a record to the Data Inputs table and attaches the configuration file to it. You can configure advanced settings for your data input. Configuring advanced settings is optional."). {#hla-configuring__cf-config-parent-tasks-ol} For a brief explanation of key terms and concepts used in HLA, see the [Health Log Analytics terminology](https://www.servicenow.com/docs/fhvCpedphEf1ueuSHX~NpQ "Before getting started with Health Log Analytics, it's important to familiarize yourself with some key concepts used in the application."). * **[Install Health Log Analytics (HLA)](https://www.servicenow.com/docs/I0uY~CC7eGW6WdJZ5uIxxw)** Install Health Log Analytics by requesting ServiceNow HLA installation from ServiceNow Customer Support. * **[Set up Health Log Analytics on your ServiceNow instance](https://www.servicenow.com/docs/M6FfcfeZl5Rzv4U1raalhA)** Implement Health Log Analytics on your ServiceNow instance. * **[Administering Health Log Analytics](https://www.servicenow.com/docs/OhF1dWsFk7MqUIuEvxQMGA)** This section covers tasks involved in Health Log Analytics administration. It provides you with information needed to keep Health Log Analytics running efficiently.