Set up data inputs in Health Log Analytics using guided setup

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The Health Log Analytics guided setup provides a sequence of tasks to help you create data inputs on your ServiceNow instance. Data input configuration is an essential step in setting up the Health Log Analytics application. Using guided setup ensures that you have the minimum required setup for the data input process.

    Before you begin

    Important:
    Health Log Analytics does not support IPv6. To work with the application, configure the MID Server to IPv4.
    • Verify that a MID Server is installed and configured with the Log Ingestion capability enabled. For more information, see MID Server system requirements.

      MID Server configuration with Log Ingestion capability enabled.

      Important:
      Health Log Analytics does not support IPv6. To work with the application, configure the MID Server to IPv4.
    • Unless the MID Server and external clients are on the same network, the MID Server must have a public IP address. This is required when its IP is exposed through network address translation (NAT), a load balancer, or a similar device. The public IP address enables external clients, such as Filebeat agents located outside its network, to reach the MID Server. Private IP addresses are not routable over the internet. Without a public IP, external clients cannot connect to the MID Server even if they are configured with its address. In the MID Server properties, add a property named mid.public_ip with the public IP address as the value. For more information, see Create a MID Server property. If the MID Server and external clients are on the same network, connections can be made using the private IP address.
    • For shipping your logs encrypted using SSL TLS, see the Streaming Data With Rsyslog & Filebeat Using SSL [KB0866319] article in the Now Support Knowledge Base.
    Role required: evt_mgmt_admin

    About this task

    For information about using the guided setup interface, see Using guided setup.

    Procedure

    1. Navigate to All > Guided Setup > ITOM Guided Setup > Health Log Analytics.
    2. Follow the instructions to select and set up a data input.

    What to do next

    Once you've created the data input connector, proceed to map your raw log data.