Cloud Configuration Governance dashboard

  • Release version: Australia
  • Updated March 12, 2026
  • 3 minutes to read
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    Summary of Cloud Configuration Governance Dashboard

    The Cloud Configuration Governance dashboard is designed to help organizations manage their cloud resource configurations in line with established security and organizational standards. It provides insights into the health of cloud resources, policy violations, and remediation efforts.

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    Key Features

    • Health Score Review: View the overall health score of the cloud environment.
    • Policy Violation Statistics: Monitor the number and severity of policy violations.
    • Remediation Overview: Assess the effectiveness and speed of remediation efforts.
    • Visualization Tools: Utilize various charts and embedded lists to analyze data, including:
      • Cloud health score (Speedo chart)
      • Violating resources (Stacked bar chart)
      • Violations count (Donut chart)
      • Scanned resources (Donut chart)
      • Issues reported (Horizontal bar chart)
      • Policy compliance (Embedded lists)
      • Total issues remediated (Half donut chart)
      • Remediations by type (Pie chart)
      • Trend of violations (Line chart)
    • CCG Drilldown Filters: Filter data by cloud providers, accounts, and regions for targeted analysis.

    Key Outcomes

    Utilizing this dashboard allows ServiceNow customers to effectively monitor cloud configurations, identify and address policy violations, and track remediation efforts, ensuring compliance with internal and external standards. Users with the appropriate roles can access critical insights to enhance cloud governance and operational efficiency.

    Cloud Configuration Governance is a tool used to manage the configuration of the cloud resources as per your organizational standards and established security standards. Use the dashboard to review the health score of the cloud, policy violation statistics, policy violation trend, remediations overview, and more.

    Figure 1. Cloud Configuration Governance dashboard

    Cloud Configuration Governance dashboard.

    Required ServiceNow AI Platform roles

    sn_itom_ccg.ccg_operator or sn_itom_ccg.report_viewer roles are required to view the dashboard and its widgets.

    Access the Cloud Configuration Governance dashboard

    To open the dashboard, navigate to Cloud Configuration Governance > Dashboard.

    Use cases

    For examples of how different people in your organization would use this dashboard, see these use cases.
    User Dashboard use
    sn_itom_ccg.ccg_operator or sn_itom_ccg.report_viewer
    • Review the cloud heath score.
    • Time taken to remediate the identified policy violations.
    • Understand the trend of the policy violation.

    Reports

    Title Type Source table Description
    Cloud health score Speedo chart sn_itom_ccg_scan_summary Percentage of scanned cloud resources that doesn’t have any audit issue.
    Violating resources Stacked bar chart sn_itom_ccg_scan_summary Severity of the detected audit issues per cloud resource type.
    Violations count Donut chart

    sn_itom_ccg_violation_stats

    		 Violation per severity of the audit issue.
    Scanned resources Donut chart sn_itom_ccg_scan_summary Number of cloud resources scanned per cloud resource type.

    Use the CCG Drilldown Filters to filter the data and visualize the data of interest.
    Issues Horizontal bar chart sn_itom_ccg_audit_stats Number of violations reported per violation definition.

    The chart can display a maximum of 10 bars, that is one per violation definition type. If the data contains more than 10 violation definition types, all the additional violation definition types are merged under the Others bar.

    Use the CCG Drilldown Filters to filter the data and visualize the data of interest.
    Policy compliance Embedded lists

    sn_itom_ccg_policy_compliance_stats

    		 Displays the following information for the given policy:
    • Count of compliant resources
    • Count of non-compliant resources
    Policy set compliance Embedded lists

    sn_itom_ccg_policy_set_compliance_stats

    		 Displays the following information for the given policy set:
    • Count of compliant resources
    • Count of non-compliant resources
    Total issues remediated Half donut chart sn_itom_ccg_remediation_daily_trend Remediations performed per violation definition type.
    Remediations by type Pie chart sn_itom_ccg_remediation_daily_trend Remediations performed per cloud resource type.
    Remediated on Half donut chart sn_itom_ccg_remediation_daily_trend Time taken to remediate the violations.
    Trend Line chart sn_itom_ccg_daily_trend Trend of reporting violations over time.

    Filters

    Name Type Description
    CCG Drilldown filter Choice-based filter Use this filter to select the cloud provider, cloud account, and regions for visualizing their scanned resources and issues data.