Generate an Agent Client Collector installation plan

  • Release version: Australia
  • Updated May 26, 2026
  • 1 minute to read

    • Configure and deploy new agents in your environment, using the Agent Onboarding guide. The Agent Onboarding guide generates a customized installation plan for deploying the Agent Client Collector on your endpoints or servers.

    Before you begin

    Ensure that you have installed Agent Client Collector admin workspace version 1.1.0.

    Role required: agent_client_collector_admin

    About this task

    The Agent Onboarding guide generates a customized installation plan based on your deployment type, operating system, and use case. The plan includes the commands and configuration steps required to install the Agent Client Collector on your endpoints or servers.

    Procedure

    1. Navigate to Workspaces > ITOM Infra Services Workspace.
    2. Select the ACC agents icon ACC agents icon.
    3. Select the Agent onboarding tab.
      Page 1 of the Agent Onboarding guide opens.
      Figure 1. Agent Onboarding guide - Page 1
      Agent onboarding wizard - Page 1
    4. Configure the fields on the page.
      Table 1. Agent Onboarding guide fields
      Field Description
      I'm installing ACC <version number> on Place where you're installing your agent, either endpoints or servers.
      that is running Platform on which the agents are running.
      to collect data for Component for which the agent is collecting data.
    5. Select Next: Configuration.
      Page 2 of the Agent Onboarding guide opens, displaying default configuration settings for the component for which you're collecting data.
    6. Activate the toggle switch for a setting to enable customizing the value.
      For details on the available settings, see Agent onboarding configuration settings.
    7. Select the Next: Installation plan button to view the agent installation plan, based on your configured settings.
      For details on the displayed agent installation plan steps and the commands required to be carried out for each, see Agent installation plan steps.
      The settings configured for your agent appear in the Agent configuration panel.
      Figure 2. Agent configuration panel
      Agent configuration panel
    8. Optional: Select Export plan to download and print the installation plan.

    Result

    The installation plan is generated and ready to use. Each step in the plan includes the commands or configuration actions required to deploy the Agent Client Collector on your endpoints or servers.

    What to do next

    After completing the installation plan steps, verify that the agent is running and connected to the ServiceNow instance, on the ACC agents page.