z/OS discovery

  • Release version: Australia
  • Updated March 12, 2026
  • 3 minutes to read
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    Summary of z/OS Discovery

    The z/OS Discovery feature in ServiceNow allows users to identify computers running the z/OS operating system using the IBM zOS Server pattern. To maximize functionality, ensure you have the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

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    Key Features

    • Infrastructure-Level Discovery: The IBM zOS Server pattern facilitates discovery of z/OS servers and their associated components.
    • Application Discovery: For applications running on z/OS, utilize additional application patterns like DB2 on Linux and WebSphere On Unix.
    • Data Collection: Discovery populates the Configuration Management Database (CMDB) with essential data such as hostname, OS version, and hardware details.

    Key Outcomes

    By implementing z/OS Discovery, ServiceNow customers can expect to:

    • Gain visibility into z/OS environments, improving infrastructure management.
    • Access detailed configurations and relationships of servers, IP addresses, network adapters, and file systems.
    • Enhance operational efficiency by ensuring accurate data representation within the CMDB.

    Prerequisites

    • Ensure UNIX System Services (USS) is active on port 22.
    • Verify the ability to execute specific commands on the host machine, such as uname, netstat, and df.
    • Confirm necessary permissions, including write access to /tmp and the ability to run REXX scripts.
    • Create SSH credentials as outlined in the SSH credentials documentation.

    Discovery and Service Mapping Patterns finds computers running the z/OS operating system using the IBM zOS Server pattern. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

    Request new or enhanced Patterns on the ServiceNow® Store

    Visit the ServiceNow Store to view all the available updates and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Note:
    For information on Probe to Pattern migration see the knowledge article KB0694477.

    The IBM zOS Server pattern performs infrastructure-level discovery for z/OS servers. To discover applications on z/OS, use application patterns, such as DB2 on Linux, WMQ On Unix, or Websphere On Unix. For more information, see IBM z/OS Discovery requirements and expectations [KB0623031] article in the Now Support Knowledge Base.

    Prerequisites

    Verify that the UNIX System Services (USS) is running on port 22
    Verify that the USS service is running on port 22 on z/OS.
    Verify the required commands on the host machine
    Verify that you can run the following commands on the host machine:
    • uname
    • hostname
    • sysvar SYSNAME
    • netstat
    • df
    • ls
    • cat
    • grep
    • ps
    • cut
    Verify required permissions
    Verify that you have the following permissions:
    • Write permission to /tmp
    • Read access to all user processes
    • Ability to run REXX scripts
    Create SSH credentials
    For more information, see SSH credentials.

    Data collected by Discovery during horizontal discovery

    Discovery populates the data in the CMDB when running the IBM zOS Server pattern. The pattern discovers USS-mounted file systems.

    Table 1. IBM zOS server [cmdb_ci_ibm_zos_server]
    Field Description
    Name [name] Hostname of the z/OS system.
    OS Version [os_version] z/OS operating system version. For example: V2R5 or 3.1.
    Operating System [os] Operating system type. The value is set to IBM_ZOS.
    Manufacturer [manufacturer] Hardware manufacturer. The value is set to IBM.
    Serial number [serial_number] Hardware chassis serial number.
    Model ID [model_id] Hardware model display name based on model code lookup. For example: z14, z15, or zEnterprise 196.

    If the model code isn’t in the lookup table, this field remains empty.
    IP Address [ip_address] Management IP address used for discovery connection.
    Table 2. IP Address [cmdb_ci_ip_address]
    Field Description
    IP Address [ip_address] IPv4 or IPv6 address.
    Netmask [netmask] Network mask for the IP address. The value is set to 0.0.0.0.
    MAC Address [mac_address] Hardware MAC address. If unavailable, the value is set to NOT_FOUND.
    Nic [nic] References the Network Adapter [cmdb_ci_network_adapter] table.
    Table 3. Network Adapter [cmdb_ci_network_adapter]
    Field Description
    Name [name] Network interface name. If unavailable, the value is set to VIP.
    IP Address [ip_address] IPv4 or IPv6 address assigned to this network adapter.
    Netmask [netmask] Network mask for the adapter. The value is set to 0.0.0.0.
    MAC Address [mac_address] Hardware MAC address for the network adapter. If unavailable, the value is set to NOT_FOUND.
    Configuration Item [cmdb_ci] References the IBM zOS server [cmdb_ci_ibm_zos_server] table.
    Table 4. File System [cmdb_ci_file_system]
    Field Description
    Name [name] Name of the USS file system set to the mount point path. For example: /, /tmp, or /u.
    Volume ID [volume_id] Volume identifier, set to the mount point path.
    Mount point [mount_point] Directory path where the file system is mounted in the USS hierarchy.
    File system [file_system] USS dataset name of the zFS file system. For example: OMVS.ROOT.ZFS or OMVS.TMP.ZFS.
    Size bytes [size_bytes] Total capacity of the file system in kilobytes (KB), as retrieved by the df -Pkv command.
    Free space bytes [free_space_bytes] Available free space in the file system in KB, as retrieved by the df -Pkv command.
    Computer [computer] References the IBM zOS server [cmdb_ci_ibm_zos_server] table.

    CI relationships

    CI Relationship CI
    IBM zOS server [cmdb_ci_ibm_zos_server] Owns::Owned by Network Adapter [cmdb_ci_network_adapter]
    IBM zOS server [cmdb_ci_ibm_zos_server] Owns::Owned by IP Address [cmdb_ci_ip_address]
    IBM zOS server [cmdb_ci_ibm_zos_server] Contains::Contained by File System [cmdb_ci_file_system]
    IP Address [cmdb_ci_ip_address] References Network Adapter [cmdb_ci_network_adapter]
    Network Adapter [cmdb_ci_network_adapter] References IBM zOS server [cmdb_ci_ibm_zos_server]
    Serial Number [cmdb_serial_number] References IBM zOS server [cmdb_ci_ibm_zos_server]
    File System [cmdb_ci_file_system] References IBM zOS server [cmdb_ci_ibm_zos_server]