---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Activating Metric Intelligence

# Activating Metric Intelligence {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Metric Intelligence enables you to capture, explore and analyze operational metrics data, identifying and indicating anomalies. This analysis can prevent potential service outages.

View and work with Metric Intelligence data in the Insight Explorer, Agent Workspace, and Service Operations Workspace interfaces.

For details on the plugins activated with Metric Intelligence, see [Plugins or applications installed with ITOM AIOps](https://www.servicenow.com/docs/_NqdDl2vrOQ5ofN9X2YVhw "Tables that list the plugins or applications that are installed with ITOM AIOps applications. When you update your application, any newly required application dependencies are installed.").