---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

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    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Configure anomaly score thresholds

# Configure anomaly score thresholds {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Metric Intelligence scores anomalies on a range 0-10. This range is broken down
to the five levels of event severities, each represented by a different color in the
Insights Explorer and in the Anomaly Map. You can configure the anomaly score threshold for
each level of severity.

## Before you begin

Role required: evt_mgmt_admin

## About this task

Anomaly score thresholds are defined in the table Anomaly Score to Event Severity Map
\[sa_metric_anomaly_score_to_event_severity_map\]. For example, by default, anomaly
scores from 8 through 9 are severity 2 (Major). These anomalies are displayed in dark orange
in the Insights Explorer and in the Anomaly Map.

For information on the event severities that each number corresponds to, see [Event severities](https://www.servicenow.com/docs/2eP49Mmk1f0pYLsEPr76Nw "The event severity numbers correspond to actual severities on the Metric Anomaly Score to Event Severity Maps page.").

## Procedure

1. Navigate to AllEvent ManagementAnomaly DetectionAnomaly Score to Severity Mapping.
2. In the Metric Anomaly Score to Event Severity Maps list view, double-click the event severity that you want to modify.
3. Modify the range of anomaly scores that map to the respective event severity.
4. Click Update.

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