---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Configuring SLO Management

# Configuring SLO Management {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure SLO Management to help teams monitor and improve service reliability.
1. [Manage SLO creator agent settings](https://www.servicenow.com/docs/9iDGu7~xKB5sikedCYvr3g)  
   Activate or deactivate the service level objective (SLO) creator agent and configure the notification settings.