---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Commands requiring a privileged user

# Service Mapping commands requiring a
privileged user {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 15 minutes to read
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## Summary of Service Mapping commands requiring a privileged user

Service Mapping in ServiceNow requires executing specific commands with elevated (privileged) rights to effectively discover and map Unix-based hosts and services within your organization.
These commands are essential for processes such as host detection, process identification, port discovery, and configuration item (CI) pattern matching.
Although you do not run these commands directly, your servers must be configured to permit Service Mapping to execute them with the necessary privileges.
Show full answer Show less  
Configuring privileged access ensures comprehensive and accurate discovery, especially for directories or resources protected by elevated permissions.

## Commands Requiring Elevated Rights

The document enumerates operating system commands and application-specific commands that Service Mapping uses with elevated privileges. These commands fall into two broad categories:

* **Operating System Commands** : Commands vary by Unix/Linux distribution (e.g., AIX, HP-UX, Solaris, Linux) and include tools like `cat`, `ls`, `ps`, `lsof`, `netstat`, `ifconfig`, and others that retrieve file contents, directory listings, process information, open ports, and hardware details.
* **Application-Specific Commands**: These are used within patterns for discovering various applications and services. Examples include commands for Apache Web Server, Apache Tomcat, IBM WebSphere, Oracle Database, Microsoft Exchange, SAP applications, TIBCO, and others. The commands typically extract configuration details, open ports, process info, and files related to the respective application.

Each application or service has a tailored set of commands that Service Mapping leverages to gather necessary discovery data, often involving commands like `grep`, `netstat`, `ss`, `ls`, `find`, and application-specific utilities or scripts.

## Practical Implications for ServiceNow Customers

* **Privilege Configuration:** Ensure that the Unix/Linux hosts targeted for Service Mapping allow the execution of these commands with elevated rights by the Service Mapping credentials. This typically involves configuring sudo or equivalent mechanisms correctly.
* **Security Considerations:** Limit privileged access strictly to the commands and users necessary for Service Mapping to minimize security risks.
* **Comprehensive Discovery:** Proper elevated access enables Service Mapping to access protected directories, process details, and network information essential for accurate identification and mapping of services and their dependencies.
* **Application Coverage:** The wide range of supported applications and specific command sets means that enabling privileged commands facilitates discovery of complex enterprise environments involving middleware, databases, messaging systems, and clustered services.

## Next Steps

To enable successful Service Mapping discovery:

* Review the list of commands required for your specific operating systems and applications.
* Configure service accounts and sudo policies on your servers to allow these commands to run with the necessary privileges.
* Test discovery to verify that privileged commands execute correctly and return expected data.
* Refer to related documentation on commands not requiring privileged users to optimize credential configurations.  
Service Mapping uses commands
requiring elevated rights to discover and map Unix-based hosts in your organization. In addition
to configuring necessary credentials, configure servers in your organization to allow Service Mapping to run these commands with
elevated rights.
You do not run these commands directly. Service Mapping uses commands requiring elevated rights as part of the following processes:

* host detection
* process identification on port
* discovering CIs using patterns
{#r_CommandsnCredentials__ul_jgs_5fj_bw}

Some of these commands do not require elevated rights, unless directories that Service Mapping must access are protected. For more information, see [Service Mapping commands not requiring a privileged user](https://www.servicenow.com/docs/qCF9eqlqYnpk9R0Nc3JWYg "Most of commands utilized by Service Mapping for discovery and mapping do not require elevated rights.").

## Operating system commands requiring elevated rights

{#r_CommandsnCredentials__table_cwj_cjz_j5__entry__3}

| Command | Parameter | Description |
|-|-|-|
| cat | file-name | Shows the file content. |
| ls | -F-1 -1HF -w 1 -1 | Lists the directory content. |
| procwdx | Process_id | Gets working directory of a process. |
| rmsock | Socketname tcpcp | Finds process listening on a specific port. |
| lsof | -Pnl +M -i | Shows files or connections associated with the process. |
| lstat | Various options | Fetches information about a link. |
| ps | eww | Fetches environment variables for the process on AIX. |
[Table 1. AIX commands requiring elevated rights]

{#r_CommandsnCredentials__table_cwj_cjz_j5}  
{#r_CommandsnCredentials__table_frk_skz_j5__entry__3}

| Command | Parameter | Description |
|-|-|-|
| cat | file-name | Shows the file content. |
| ls | -F-1 -1HF -w 1 -1 | Lists the directory content. |
| pfiles | Process_id | Shows files or connections associated with the process. |
| lsof | -Pnl +M -i | Shows files or connections associated with the process. |
[Table 2. HP-UX commands requiring elevated rights]

{#r_CommandsnCredentials__table_frk_skz_j5}  
{#r_CommandsnCredentials__table_fkb_2mz_j5__entry__3}

| Command | Parameter | Description |
|-|-|-|
| cat | File_name | Shows the file content. |
| ls | ls -F-1 ls -1HF ls -w 1 ls -1 | Lists the directory content. |
| ls | e-l | Fetches file attributes used for file caching decision. |
| pargs | -e | Gets the executable directory. |
| pargs | -a | Gets the process. |
| lsof | -Pnl +M -i | Shows files and connections associated with the process. |
| netstat | -anu | Lists the open ports. Required for Solaris version 11.2 or later. |
| Ifconfig | Ifconfig -a | Shows interface information (need sudo to get the MAC addresses). |
| pwdx | Process_id | Gets the process information. |
| pargs | -e process_id | Gets the process information. |
| ps | -eo user, pid, ppid, comm, args | Gets the process list. |
| inetadm | -l or without params | Handles the case of application using the inet daemon. |
[Table 3. Solaris commands requiring elevated rights]

{#r_CommandsnCredentials__table_fkb_2mz_j5}  
{#r_CommandsnCredentials__table_hbb_vtz_j5__entry__3}

| Commands | Parameter | Description |
|-|-|-|
| cat | File_name scsi tr '\\\\n' /proc /proc/cpuinfo sys sys/hypervisor sys/hypervisor/compilation sys/hypervisor/compilation/compiled by | Shows information about file content. |
| cut | -d -f1 | Shows the entire output of a file. |
| dmidecode | -t 17 -s bios-vendor -t 1 -t 2 -t 3 | Shows information about hardware of the Linux server in a readable format. |
| lshw |   | Shows information about hardware of the Linux server in a readable format. |
| ls | ls -F-1 ls -1HF ls -w 1 ls -1 ls -l | Lists directory content. |
| netstat | -ltnup -ltnp -ntup -an | Shows the open network connections. |
| Isof Note: Used in some cases as an alternative to netstat. | -Pnl +M -i | Shows files and connections associated with the process. |
| ss | -ltnup -ntup -an | Shows the open network connections. |
| stat | --format="%Y" -L file_name | Shows the modification time of the file. |
| fdisk | -l | Displays all disk partitions |
[Table 4. Linux commands requiring elevated rights]

{#r_CommandsnCredentials__table_hbb_vtz_j5}

## Application commands requiring elevated rights {#r_CommandsnCredentials__section_nzm_wr2_5fb}

Service Mapping uses some of these
commands in patterns.
{#r_CommandsnCredentials__table_z5m_x1y_n5__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
| ls | Various options | Lists files and folders in the specified folder. |
[Table 5. Apache Web Server (on UNIX)]

{#r_CommandsnCredentials__table_z5m_x1y_n5} {#r_CommandsnCredentials__table_zll_fwl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
| netstat | Various options | Lists the open ports. |
| ss | Various options | Lists open ports. |
| find | -name | This command is used only for creating the web services connections. Finds specific strings in files and folders. |
[Table 6. Apache Tomcat (on UNIX)]

{#r_CommandsnCredentials__table_zll_fwl_45} {#r_CommandsnCredentials__table_j1y_fwl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
| version.sh/version.bat | - | Gets the Tomcat version. |
| netstat | Various options | Lists the open ports. |
| ss | Various options | Lists open ports. |
| find | -name | This command is used in connection sections of the pattern for discovering Apache Tomcat WAR connections. Finds specific strings in files and folders. |
[Table 7. Apache Tomcat WAR (on UNIX)]

{#r_CommandsnCredentials__table_j1y_fwl_45} {#r_CommandsnCredentials__table_jkd_zx2_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
| grep | Various options | Extracts strings from the output. |
[Table 8. App TNS Service (on UNIX)]

{#r_CommandsnCredentials__table_jkd_zx2_45} {#r_CommandsnCredentials__table_bpb_m3p_55__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ping | -a -c 1 \[url\[1\].host\] | Gets the host IP. |
[Table 9. BIG-IP Global Traffic Manager (GTM) F5 (on F5 BIG-IP)]

{#r_CommandsnCredentials__table_bpb_m3p_55} {#r_CommandsnCredentials__table_l1n_1y2_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
[Table 10. BMC CTRL-M Enterprise Manager (on UNIX)]

{#r_CommandsnCredentials__table_l1n_1y2_45} {#r_CommandsnCredentials__table_mbs_1y2_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| find | Various options | This command is used only to create connections to Control M Server. Finds file and folder paths. |
[Table 11. BMC CTRL-M Gateway (on UNIX)]

{#r_CommandsnCredentials__table_mbs_1y2_45} {#r_CommandsnCredentials__table_wth_1y2_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| show | Various options | Retrieves Netscaler IP address. |
[Table 12. Citrix Netscaler (on Citrix Netscaler)]

{#r_CommandsnCredentials__table_wth_1y2_45} {#r_CommandsnCredentials__table_ivx_1yy_lz__entry__3}

| Command | Parameter | Description |
|-|-|-|
| find | Various options | Finds connections to Docbase. |
[Table 13. EMC Documentum Broker (on UNIX)]

{#r_CommandsnCredentials__table_ivx_1yy_lz} {#r_CommandsnCredentials__table_z2d_4wf_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | (On Unix only) Extracts strings from the output. |
| ls | Various options | (On Unix only) Lists files and folders in the specified folder. |
| cat | - | (On Unix only) Shows the file content. |
[Table 14. FormEngine (on UNIX)]

{#r_CommandsnCredentials__table_z2d_4wf_45} {#r_CommandsnCredentials__table_lcz_zx2_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
| grep | Various options | Extracts strings from the output. |
[Table 15. IBM Customer Information Control System (CICS) (on UNIX)]

{#r_CommandsnCredentials__table_lcz_zx2_45} {#r_CommandsnCredentials__table_cmw_1y2_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | (For Unix only) Extracts strings from the output. |
| find | Various options | (For Unix only) Finds file and folder paths. |
[Table 16. IBM CTRL-M Server (on UNIX)]

{#r_CommandsnCredentials__table_cmw_1y2_45} {#r_CommandsnCredentials__table_kfv_1kf_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | (For Unix only) This command is used only to create CICS connections. Extracts strings from the output. |
| cat | - | (For Unix only) This command is used only to create CICS connections. Displays the file content in the output. |
| find | Various options | (For Unix only) This command is used only to create CICS connections. Finds specific strings in files and folders. |
[Table 17. IBM CICS Transaction Gateway CTG (on UNIX or Windows)]

{#r_CommandsnCredentials__table_kfv_1kf_45} {#r_CommandsnCredentials__table_bq1_bkf_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| cat | - | Displays the file content in the output. |
[Table 18. IBM DB2 (on Linux)]

{#r_CommandsnCredentials__table_bq1_bkf_45} {#r_CommandsnCredentials__table_uw2_zmk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
| find | -name | Finds files and folders in the specified folder. |
[Table 19. IBM J2EE EAR (on Linux)]

{#r_CommandsnCredentials__table_uw2_zmk_45} {#r_CommandsnCredentials__table_mym_3wl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
| find | -name -type | This command is used only for creating the Web Services connections. Finds files and folders for the specific name. |
[Table 20. IBM WebSphere Application Server (on UNIX)]

{#r_CommandsnCredentials__table_mym_3wl_45} {#r_CommandsnCredentials__table_nym_3wl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
| netstat | Various options | Lists the open ports. |
| ss | Various options | Lists open ports. |
[Table 21. IBM WebSphere Portal (on UNIX)]

{#r_CommandsnCredentials__table_nym_3wl_45} {#r_CommandsnCredentials__table_crk_ptr_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
| ps | -ef | Gets the process information. |
| netstat | Various options | Lists the open ports. |
| ss | Various options | Lists open ports. |
[Table 22. IBM WebSphere Message Broker Flow (on UNIX)]

{#r_CommandsnCredentials__table_crk_ptr_45} {#r_CommandsnCredentials__table_g41_rtr_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ps | -ef | Gets the process information. |
| netstat | Various options | Lists the open ports. |
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 23. IBM WebSphere Message Broker (on UNIX)]

{#r_CommandsnCredentials__table_g41_rtr_45} {#r_CommandsnCredentials__table_xbk_str_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
[Table 24. IBM MQ (on UNIX) --- formerly IBM WebSphere MQ]

{#r_CommandsnCredentials__table_xbk_str_45} {#r_CommandsnCredentials__table_rc1_ttr_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
[Table 25. IBM MQ Queue (on UNIX) --- formerly IBM WebSphere MQ Queue]

{#r_CommandsnCredentials__table_rc1_ttr_45} {#r_CommandsnCredentials__table_i4t_zmk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
[Table 26. Jboss Module (on UNIX)]

{#r_CommandsnCredentials__table_i4t_zmk_45} {#r_CommandsnCredentials__table_cgb_1nk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | (On Unix only) Lists files and folders in the specified folder. |
| grep | Various options | Extracts strings from the output. |
| dir | Various options | (On Windows only) Lists files and folders in the specified folder. |
| find | Various options | (For Windows only) Finds specific strings in files and folders. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
[Table 27. Jboss (on UNIX and Windows)]

{#r_CommandsnCredentials__table_cgb_1nk_45} {#r_CommandsnCredentials__table_t5j_1nk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| dir | Various options | Lists files and folders in the specified folder. |
[Table 28. JRun (on UNIX)]

{#r_CommandsnCredentials__table_t5j_1nk_45} {#r_CommandsnCredentials__table_itd_qzk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
| grep | Various options | Extracts strings from the output. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
[Table 29. JRun WAR Inc (on UNIX)]

{#r_CommandsnCredentials__table_itd_qzk_45} {#r_CommandsnCredentials__table_tqnjxsdioe5fb__entry__3}

| Command | Parameter | Description |
|-|-|-|
| Get-ExchangeServer | -status -Identity "+$hostname+"\| export-clixml $env:TEMP\\exchange_pwrshell_output.xml | Extracts the list of Microsoft Exchange hosts and role |
| Get-ExchangeServer | format-table -autosize -HideTableHeaders Name,Fqdn,IsMailboxServer | Extracts the list of Microsoft Exchange hosts and role in table format |
| Get-MailboxServer | format-list | Extracts the list of Microsoft Exchange Mailbox servers. |
| Get-ClusteredMailBoxServerStatus | format-table -Property OperationalMachines | Extracts information about Microsoft Exchange Mailbox clusters. |
| Get-ExchangeServer | format-table -autosize -HideTableHeaders Name,Fqdn,IsHubTransportServer | Extracts information on Microsoft Exchange Hub Transport servers |
| Get-StorageGroup | -server "+$hname+" \| select SystemFolderPath \| Export-Csv out.csv -notype;cat out.csv | Extracts information about storage and exports it into a file. |
| Get-MailboxDatabase | \| select LogFolderPath \| format-table -autosize -hideTableHeaders; Get-MailboxDatabase \| select EdbFilePath\| format-table -autosize -hideTableHeaders;Get-MailboxDatabase \| select TemporaryDataFolderPath\| format-table -autosize -hideTableHeaders | Extracts information about the Microsoft Exchange Mailbox database. |
[Table 30. Microsoft Exchange Client Access Server (CAS), Microsoft Exchange Hub Transport Server, Microsoft Exchange Mailbox (on Windows)]

{#r_CommandsnCredentials__table_tqnjxsdioe5fb} {#r_CommandsnCredentials__table_xrd_2nk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | (On Unix only) Extracts strings from the output. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
| ps | --pid=\[process.pid\] --no-headers -o " %U : %p : %a" | Gets the userid parameter value. |
[Table 31. MySQL Server (on Linux)]

{#r_CommandsnCredentials__table_xrd_2nk_45} {#r_CommandsnCredentials__table_yrd_2nk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
| ps | --pid=\[process.pid\] --no-headers -o " %U : %p : %a" | (On Unix only) Gets the userid parameter value. |
[Table 32. MySQL Cluster MGM Node (on Linux)]

{#r_CommandsnCredentials__table_yrd_2nk_45} {#r_CommandsnCredentials__table_thl_2nk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
| ps | --pid=\[process.pid\] --no-headers -o " %U : %p : %a" | Gets the userid parameter value. |
| ls | \[IncludeTabletmp\[\].files\] | This command is used if necessary to create HTTP connections. Lists files and folders in the specified folder. |
| cat | \[IncludeTabletmp\[\].files\] | This command is used if necessary to create HTTP connections. Shows the file content. |
[Table 33. Nginx (on UNIX)]

{#r_CommandsnCredentials__table_thl_2nk_45} {#r_CommandsnCredentials__table_ysx_ckf_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
| grep | Various options | Extracts strings from the output. |
| export | - | Sets variables. |
| echo | Various options | Prints strings in the output. |
| sqlplus | Various options | Creates the connection to the Oracle instance. |
| awk | Various options | Manipulates the output. |
| netstat | Various options | Gets open ports. |
[Table 34. Oracle E-Business Suite (on UNIX)]

{#r_CommandsnCredentials__table_ysx_ckf_45} {#r_CommandsnCredentials__table_crk_x1y_n5__entry__3}

| Command | Parameter | Description |
|-|-|-|
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
[Table 35. Oracle Advanced Queue Queue (on UNIX)]

{#r_CommandsnCredentials__table_crk_x1y_n5} {#r_CommandsnCredentials__table_tx1_by2_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | (For Unix only) Extracts strings from the output. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
| awk | Various options | (For Unix only) Manipulates the output. |
| ls | Various options | (For Unix only) Lists files and folders in the specified folder. |
| cat | - | (For Unix only) Displays the file content in the output. |
| find | Various options | Finds specific strings in files and folders. |
[Table 36. Oracle Concurrent Server (on UNIX)]

{#r_CommandsnCredentials__table_tx1_by2_45} {#r_CommandsnCredentials__table_fsk_bkf_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
| grep | Various options | Extracts strings from the output. |
| cat | - | Shows the file content. |
[Table 37. Oracle Discoverer Engine (on UNIX)]

{#r_CommandsnCredentials__table_fsk_bkf_45} {#r_CommandsnCredentials__table_fmp_5nf_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
| grep | Various options | Extracts strings from the output. |
| cat | - | Shows the file content. |
[Table 38. Oracle Discoverer UI (on UNIX)]

{#r_CommandsnCredentials__table_fmp_5nf_45} {#r_CommandsnCredentials__table_n4k_4wf_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 39. Oracle Form UI (on UNIX)]

{#r_CommandsnCredentials__table_n4k_4wf_45} {#r_CommandsnCredentials__table_sqs_4wf_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 40. Oracle Fulfillment Server (on UNIX)]

{#r_CommandsnCredentials__table_sqs_4wf_45} {#r_CommandsnCredentials__table_fp4_wmk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 41. Oracle HTTP Server (on UNIX)]

{#r_CommandsnCredentials__table_fp4_wmk_45} {#r_CommandsnCredentials__table_lfk_bnk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 42. Oracle Metric Client (on UNIX)]

{#r_CommandsnCredentials__table_lfk_bnk_45} {#r_CommandsnCredentials__table_uhl_2nk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 43. Oracle OACORE Server (on UNIX)]

{#r_CommandsnCredentials__table_uhl_2nk_45} {#r_CommandsnCredentials__table_bf5_2nk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 44. Oracle OAFM Server (on UNIX)]

{#r_CommandsnCredentials__table_bf5_2nk_45} {#r_CommandsnCredentials__table_cf5_2nk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
| ps | -ef | Gets the process information. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
[Table 45. Oracle Database (on UNIX)]

{#r_CommandsnCredentials__table_cf5_2nk_45} {#r_CommandsnCredentials__table_w3c_fnk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | (For Unix only) Lists files and folders in the specified folder. |
| cat | - | (For Unix only) Shows the file content. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
[Table 46. Oracle iAS Web Module (on UNIX)]

{#r_CommandsnCredentials__table_w3c_fnk_45} {#r_CommandsnCredentials__table_o4p_xvl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 47. Oracle Process Manager (on UNIX)]

{#r_CommandsnCredentials__table_o4p_xvl_45} {#r_CommandsnCredentials__table_mhb_zvl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 48. Oracle Report Server (on UNIX)]

{#r_CommandsnCredentials__table_mhb_zvl_45} {#r_CommandsnCredentials__table_yll_fwl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 49. Oracle Tnslsnr Engine (on UNIX)]

{#r_CommandsnCredentials__table_yll_fwl_45} {#r_CommandsnCredentials__table_k1y_fwl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
| find | -name -type | This command is used only for creating the Web Services connections. Finds files and folders for the specific name. |
[Table 50. Oracle WebLogic Module (on UNIX)]

{#r_CommandsnCredentials__table_k1y_fwl_45} {#r_CommandsnCredentials__table_rnm_gwl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 51. Oracle WebLogic Server (version 10.3) (on UNIX)]

{#r_CommandsnCredentials__table_rnm_gwl_45} {#r_CommandsnCredentials__table_snm_gwl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 52. Oracle WebLogic On-demand Router Load Balancer (on UNIX)]

{#r_CommandsnCredentials__table_snm_gwl_45} {#r_CommandsnCredentials__table_mnv_5jp_55__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various | Extracts strings from the output |
| ls | Various | Lists files and folders on the given folder. |
| cat | - | Displays the file content in the output. |
| find | -name | This command is used only to create web service connections. Finds files and folders for specific name. |
| netstat | Various | Gets open ports. |
| ss | Various options | Lists open ports. |
| ps | -ef | (For Unix only) Gets process attributes. |
[Table 53. Oracle Tuxedo (on UNIX)]

{#r_CommandsnCredentials__table_mnv_5jp_55} {#r_CommandsnCredentials__table_mr5_jnp_55__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various | Extracts strings from the output |
| ls | Various | Lists files and folders on the given folder. |
| cat | - | Displays the file content in the output. |
[Table 54. Oracle Tuxedo Portal (on UNIX)]

{#r_CommandsnCredentials__table_mr5_jnp_55} {#r_CommandsnCredentials__table_cgq_fnk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | \[IncludeTabletmp\[\].files\] | This command is used only to create the HTTP connections. Lists files and folders in the specified folder. |
[Table 55. PostgreSQL Database (on UNIX)]

{#r_CommandsnCredentials__table_cgq_fnk_45} {#r_CommandsnCredentials__table_tgl_xrm_cx__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ps - ef | ps -ef \| grep "+$process.parentProcessId+" \|egrep -v -e grep -e beam | Gets the parent process. |
[Table 56. Rabbit MQ (on UNIX)]

{#r_CommandsnCredentials__table_tgl_xrm_cx} {#r_CommandsnCredentials__table_az4_dzj_pcb__entry__3}

| Command | Parameter | Description |
|-|-|-|
| clustat | -x | Displays the cluster configuration and the status in XML format. |
[Table 57. Red Hat Cluster Suite (on Linux)]

{#r_CommandsnCredentials__table_az4_dzj_pcb} {#r_CommandsnCredentials__id_unw_5zc_qrb__entry__3}{#r_CommandsnCredentials__SAPCommands-CVERS}{#r_CommandsnCredentials__SAPCommands-DBCONS}{#r_CommandsnCredentials__SAPCommands-RFCDES}

| Command | Parameter | Description |
|-|-|-|
| pargs | -e | Gets the executable directory. |
| ls | Various options | Lists files and folders in the specified folder. |
| ping | -c 1 | Verifies that the host is answering. |
| netstat | Various options | Lists open ports. |
| Isof Note: Used in some cases as an alternative to netstat. | -Pnl +M -i | Shows files and connections associated with the process. |
| CVERS | - | Retrieves the version of installed SAP modules. |
| DBCONS | - | Retrieves the connection strings to SAP DB. |
| RFCDES | - | Retrieves the connection string to systems integrated with SAP. |
| sapcontrol | -function ABAPGetComponentList | Retrieves the sysid for SAP applications and components. |
[Table 58. Commands requiring a privileged user for discovering SAP applications: ABAP, SAP Central Services (ASCS), SAP Control Instance, SAP Netweaver Dialog Instance, SAP Evaluated Receipt Settlement (ERS), SAP Java Cluster (SJC), SAP Central Services (SCS) (on UNIX)]

{#r_CommandsnCredentials__id_unw_5zc_qrb} {#r_CommandsnCredentials__table_rgj_2wl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| netstat | Various options | Lists the open ports. |
[Table 59. Sun Directory (on Solaris)]

{#r_CommandsnCredentials__table_rgj_2wl_45} {#r_CommandsnCredentials__table_sgj_2wl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
| netstat | Various options | Lists the open ports. |
[Table 60. Sun iPlanet Web Server (on Solaris)]

{#r_CommandsnCredentials__table_sgj_2wl_45} {#r_CommandsnCredentials__table_w3y_2wl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
| grep | Various options | Extracts strings from the output. |
[Table 61. Sun JES (on Solaris)]

{#r_CommandsnCredentials__table_w3y_2wl_45} {#r_CommandsnCredentials__table_x3y_2wl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
[Table 62. Sybase (on UNIX)]

{#r_CommandsnCredentials__table_x3y_2wl_45} {#r_CommandsnCredentials__table_exm_2bx_hgb__entry__3}

| Command | Parameter | Description |
|-|-|-|
| cat | - | Shows the file content. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
[Table 63. TIBCO ActiveMatrix Adapter (on UNIX)]

{#r_CommandsnCredentials__table_exm_2bx_hgb} {#r_CommandsnCredentials__table_egf_x1y_n5__entry__3}

| Command | Parameter | Description |
|-|-|-|
| hostname | - | Gets the hostname. |
| ls | Various options | Lists files and folders in the specified folder. |
| grep | Various options | Extracts strings from the output. |
| cat | - | Shows the file content. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
[Table 64. TIBCO ActiveMatrix BusinessWorks (on UNIX)]

{#r_CommandsnCredentials__table_egf_x1y_n5} {#r_CommandsnCredentials__table_avh_x1y_n5__entry__3}

| Command | Parameter | Description |
|-|-|-|
| hostname | - | Gets the hostname. |
| ls | Various options | Lists files and folders in the specified folder. |
| grep | Various options | Extracts strings from the output. |
| cat | - | Shows the file content. |
| findstr (for Windows) | Various options | Extracts strings from the output. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
| cut | Various options | Splits the output line. |
[Table 65. TIBCO ActiveMatrix BusinessWorks Process (on UNIX)]

{#r_CommandsnCredentials__table_avh_x1y_n5} {#r_CommandsnCredentials__table_xf2_dkf_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
[Table 66. TIBCO EMS Queue (on UNIX)]

{#r_CommandsnCredentials__table_xf2_dkf_45} {#r_CommandsnCredentials__table_upj_dkf_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
[Table 67. TIBCO Enterprise Message Service (EMS) (on UNIX)]

{#r_CommandsnCredentials__table_upj_dkf_45}
**Related reference**   

* [Service Mapping commands not requiring a privileged user](https://www.servicenow.com/docs/qCF9eqlqYnpk9R0Nc3JWYg "Most of commands utilized by Service Mapping for discovery and mapping do not require elevated rights.")