---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Activate the analyze service health skill

# Activate the analyze service health skill {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The analyze service health skill uses generative AI to provide an analysis of all Service Observability dashboards for the selected service. You need to activate this skill before using it.

## Before you begin

Before activating the AI skills, you must install the following:

* ServiceNow Otto for ITOM plugin. For more information, see [Install the ServiceNow Otto for IT Operations Management (ITOM) application](https://www.servicenow.com/docs/hBpiZxH65nwHb8jG8ICPWQ "Install the ServiceNow Otto for IT Operations Management (ITOM) application.").
* Service Observability. For more information, see [Install Service Observability](https://www.servicenow.com/docs/2XkIhGlnqg_CC5IsEft7Nw "If you have the system admin role, you can install the Service Observability application (sn_sow_svcobs). The application installs related ServiceNow Store applications and plug-ins if they aren't already installed.").
{#activate-the-analyze-service-health-skill__ul_ok4_5tx_l3c}

Role required: admin

## Procedure

1. Navigate to AllAI Admin HubSkills
2. On the navigation panel, select ITOM.
3. On the Analyze service health tile, select Activate.
{#activate-the-analyze-service-health-skill__steps_mxf_l5f_k3c}

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