Mute a CI's alerts in Express List

Mute a CI's alerts in Express List to avoid alerts being issued when replacing or upgrading the CI.

Before you begin

Role required: evt_mgmt_operator, evt_mgmt_admin

Note:

The evt_mgmt_user role is view-only and does not have permission to perform this action.

Procedure

1. Navigate to Workspaces > Service Operations Workspace.
2. From the navigation bar, select the Express list icon .
3. Select the alert row check box.
   Note:

   You can perform the action on up to 1,000 alerts simultaneously by selecting the Select All check box in the Active alerts list.
4. From the Close drop-down list, select Put in Maintenance.

Result

Alerts are muted for the configuration items of that alert.