Working with On-Call Scheduling on mobile

Manage on-call schedules on the go using ITOM Mobile Agent. As a manager, learn how to manage shifts, time-off requests, and scheduling gaps. As a responder, learn how to request time off, view who is on call, and see upcoming shifts.

ITOM Mobile Agent auto-integrates with ITSM Mobile Agent, letting you manage alerts, incidents, and on-call schedules from the same mobile app. Refer to the following ITSM Mobile Agent documentation to learn about managing on-call schedules on your mobile device.

On-Call Scheduling for managers

• Manage gaps and conflicts with On-Call Scheduling
• Manage time-off requests with On-Call Scheduling
• Manage upcoming shifts with On-Call Scheduling

On-Call Scheduling for responders

• Request time off with On-Call Scheduling
• View on-call group members
• View upcoming shifts with On-Call Scheduling

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