CMDB service classes

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Service Reliability Management (SRM) typically supports several Configuration Management Database (CMDB) service classes.

    Types of CMDB service classes that SRM supports:
    • Service instances (cmdb_ci_service_auto)
    • Technology management services (cmdb_ci_service_technical)
    • Query-based services (cmdb_ci_query_based_service)
    • Mapped application services (cmdb_ci_service_discovered)
    • Calculated application services (cmdb_ci_calculated)
    • Tag-based application services (cmdb_ci_service_by_tags)