Configure error budget actions for breached SRM SLOs

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Configure the actions that the team can select when the error budget of a service level objective (SLO) is breached.

    Before you begin

    Role required: srm_admin or admin

    Procedure

    1. Navigate to All > Service Operations Workspace Admin Center > Configurations.
    2. Select Service Reliability Management > Governance and autonomy > Error budgets.
    3. Select Configure error budget actions to edit the Process Error Budget Policy Threshold subflow in Workflow Studio.
      Note:
      Working in Workflow Studio requires advanced ServiceNow expertise. For more detailed information on editing workflows or creating custom workflows, see Flow Designer.