OAuth issues

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Learn how to fix OAuth token refresh issues.

    Condition

    OAuth token doesn't refresh as expected.

    Cause

    Your OAuth provider and server have different refresh time periods. Refresh time periods are based on the OAuth provider. When creating an OAuth connection, you configure it to have an x-amount of time before needing reauthentication. If that configured amount of time isn't the same as your provider's, your token might require a refresh sooner or later than expected.

    Remedy

    Refer to your OAuth provider's documentation when configuring OAuth. See OAuth Inbound and Outbound authentication for more information.