---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# View alerts

# View alerts for a synthetic monitor {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View all the current active alerts for your monitors.

## Before you begin

Role required: sn_sow_synthetics.synthetics_viewer, sn_sow_synthetics.synthetics_editor, sn_sow_synthetics.synthetics_admin

## About this task

You can view open alerts from all your monitors by selecting the Open Alerts card on the synthetic monitoring home page. To view a single alert, select the alert link from the resulting list.

To view alerts for a specific monitor, follow this procedure.

## Procedure

1. Navigate to AllService Operations Workspace and select the synthetic monitoring icon (![Synthetic monitoring]()).
2. Select a monitor from the list of all monitors and then select the Alerts tab.  
   The Alerts tab shows the alerts for the monitor. Select an alert to view details.  
   Note:  
   The alert shows the impacted service associated with the monitor. If for some reason this field isn't populated, see [Impacted Service not appearing in alerts](https://www.servicenow.com/docs/6X2~3ugQg~UEAWetZDxbNA "When a test fails for a monitor and you have configured an alert to trigger, the alert record should show the impacted service. There are a few reasons why this field might not be populated.").

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