---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Configure

# Configuring Benchmarks {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enable Benchmarks for ITSM and configure the settings to track the Benchmarks KPI and the trends.

You must opt in to Benchmarks to participate in Benchmarks data collection. However, you can opt out at any time.{#configuring-benchmarks__enable-benchmarks}