---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Activate Change Management - CAB Workbench

# Activate Change Management - CAB Workbench {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate the Change Management - CAB Workbench plugin (com.snc.change_management.cab) with the admin role. It includes demo data and activates related plugins.

## Before you begin

Role required: admin

## About this task

{#activate-cab-workbench__table_hmz_sd5_1x__entry__2}

| Plugin | Description |
|-|-|
| Service Portal \[com.glide.service-portal\] | Service Portal provides an alternative user experience to the standard platform UI. It is easy to configure, customize, and extend, similar to what users are used to in other consumer products. |
| \[com.snc.app_common.service_portal\] | Common application components for Service Portal. |
[Table 1. Plugins for CAB Workbench]

{#activate-cab-workbench__table_hmz_sd5_1x}

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#activate-cab-workbench__find-plugins-cmd}
{#activate-cab-workbench__navigate-application}
2. Find the plugin using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#activate-cab-workbench__p_cb1_nfg_h1c}
   {#activate-cab-workbench__find-plugin-cmd}
{#activate-cab-workbench__find-plugin}
3. Select Install to start the installation process.  
   Note:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/access?context=find-components&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US). {#activate-cab-workbench__activate-plugin}
{#activate-cab-workbench__activate-plugin}{#activate-cab-workbench__steps_rfx_bf1_2t}
* **[Installed with Change Management - CAB Workbench](https://www.servicenow.com/docs/3HsQVt85s1co3~fMdlErhg#instlled-with-cab-wrkbench)**   
  Several types of components are installed with the Change Management - CAB Workbench plugin.

**Related tasks**   

* [Request ITSM Roles - Change Management](https://www.servicenow.com/docs/jj15oVnbrLwcVHVA4MpFZw "Request the ITSM Roles plugin (com.snc.itsm.roles) to activate the ITSM Roles - Change Management plugin (com.snc.itsm.roles.change_management). This gives change agents, technicians, and managers more control over access within your Change Management process.")
* [Activate Business Stakeholder](https://www.servicenow.com/docs/tNCyzkEEmnxu~VpQSQDOSg "Activate the Business Stakeholder plugin (com.snc.business_stakeholder) if you have an admin role. This plugin installs the Business Stakeholder role. Users with this role can view and approve records at all ITSM product levels.")
* [Activate Change Management - State Model](https://www.servicenow.com/docs/McHxFQqtv6WZc3gV9DVr8w "You can activate the Change Management - State Model plugin (com.snc.change_management.state_model) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")
* [Activate Change Management - Collision Detector](https://www.servicenow.com/docs/wetrSWokxj_AF6gPsPHvPA "You can activate the Change Management - Collision Detector plugin (com.snc.change.collision) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")
* [Activate Change Management - Risk Calculator](https://www.servicenow.com/docs/VV8j0fsy6CarYJneUEja0Q "The Change Management - Risk Calculator plugin (com.snc.bestpractice.change_risk) is active by default in the base system. This plugin includes demo data and activates related plugins if they are not already active.")
* [Activate Change Management - Change Schedule](https://www.servicenow.com/docs/SbMWOI4GJYRQybc7ahLS1w "You can activate the Change Management - Change Schedule plugin (com.snc.change_management.soc) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")
* [Activate Change Management - Risk Assessment](https://www.servicenow.com/docs/aSCx5otiicEq_18BY_H1tw "Activate the Change Management - Risk Assessment plugin (com.snc.change_management.risk_assessment) with the admin role. It includes demo data and activates related plugins.")
* [Activate Change Management - Standard Change Catalog](https://www.servicenow.com/docs/gxYUFs~9Uf18Kcb1emFGwQ "You can activate the Change Management - Standard Change Catalog plugin (com.snc.change_management.standard_change_catalog) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")
* [Activate Change Management - Change Success Score](https://www.servicenow.com/docs/7NAvpNaiiDH~9~2GZr2KFw "Activate the Change Management - Change Success Score plugin (com.snc.change_management.change_success_score) with the admin role. It activates related plugins.")
* [Activate Change Management - Mass Update CI](https://www.servicenow.com/docs/Zlw4P3O7I_YASghrIP5hxw "You can activate the Change Management - Mass Update CI plugin (com.snc.change_management.mass_update_ci) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")
* [Activate Change Management - Approval policy](https://www.servicenow.com/docs/mVKqhQxce6d8YmSBl07c3A "Activate the Change Management - Approval policy plugin (com.sn_chg_pol_appr) with the admin role. It includes demo data and activates related plugins.")
* [Activate Change Management - ATF Tests](https://www.servicenow.com/docs/4K0~mQREAjfZ6ff2k7Df7g "You can activate the Change Management - ATF Tests plugin (com.snc.change_management.atf) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")
* [Activate Change Management - Core](https://www.servicenow.com/docs/3q1Fe3MGFjm~ASd6KHZ8rg "You can activate the Change Management - Core plugin (com.snc.change_management) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")
* [Request Change Management - Risk Assessment](https://www.servicenow.com/docs/1DdnNoLgQH7eBrLiOQKs9Q "To activate the Change Management capability to predict change risk using Predictive Intelligence, request the Change Management - Risk Intelligence plugin (com.snc.change_management.ml.risk) through the Now Support Customer Service system.")
* [Request Change Management - Standard Change Template Intelligence](https://www.servicenow.com/docs/_QuTWGQYLJ2ESRvAH91UVQ "The Change Management - Standard Change Template Intelligence plugin (com.snc.change_management.ml.sctp) uses Predictive Intelligence to identify change clusters and propose standard change templates. Request the plugin through the Now Support Customer Service system.")
* [Request Change Management - Predictive Intelligence Core](https://www.servicenow.com/docs/xxiQZgFPrKXe4cUFKVMvPA "The Change Management - Predictive Intelligence Core plugin (com.snc.change_management.ml) activates predictive intelligence features for Change Management. It installs automatically with other Change Management Predictive Intelligence plugins requested through the Now Support Customer Service system.")
* [Activate Change Management - Change Flows](https://www.servicenow.com/docs/MQ4saZn5fOZZlkWEtdUOcA "Activate the Change Management - Change Model Foundation Data plugin (com.snc.change_management.change_model.foundation) with the admin role. It includes demo data and activates related plugins.")
* [Activate Change Management - Change Velocity dashboard](https://www.servicenow.com/docs/VyuVdFymT0Y3hjP~znlADQ "Activate the Performance Analytics - Content Pack - Change Management (com.snc.pa.change) and Process Optimization (com.sn_process_optimization) plugins. It includes demo data and activates related plugins.")
* [Activate Change Management - Change Models](https://www.servicenow.com/docs/L3rQjTKROkxWREXrjBWE9Q "Activate the Change Management - Change Model Foundation Data plugin (com.snc.change_management.change_model.foundation) with the admin role. It includes demo data and activates related plugins.")
* [Activate Change Management - Success Probability](https://www.servicenow.com/docs/KGsUtCI4gZZK9n5h50x8Dg "You can activate the Change Management - Success Probability plugin (com.snc.change_management.success_probability) if you have the admin role.")
* [Activate Change Management - Data Archiving](https://www.servicenow.com/docs/pZrwCVO74_z0gjxzPQ6gfw "You can activate the Change Management - Data Archiving plugin (com.glide.auxdb) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")  
**Related topics**   

* [List of plugins (Brazil)](https://www.servicenow.com/docs/access?context=list-of-plugins&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US)

*[\>]: and then