---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# CAB meeting attendance using the CAB Workbench

# CAB meeting attendance using the CAB Workbench {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read  
Users with the itil role can attend Change Advisory Board (CAB) meetings from the CAB Workbench to follow the current agenda item and view the change schedule. Approvers can also approve or reject change requests.

View the details of a CAB meeting and its agenda by navigating to ChangeChange Advisory BoardCAB Workbench. From the calendar, you can view the CAB meeting schedule for a day, week, or month. To view details of a meeting, select the meeting and then select Open in the pop-up window.  
Note:  
If the system property sn_change_cab.com.snc.change_management.cab.use_sow_meeting is set to true and you have the sn_sow.sow_user role, the CAB meeting opens in the CAB Workbench in Service Operations Workspace. If it is set to false, the meeting opens in the Core UI. For more information, see [Change Management properties](https://www.servicenow.com/docs/pDWp4FFGk45~WOIK3EiNvg "Administrators can use change properties to configure Change Management behavior.").  
Figure 1. CAB Workbench

The following table describes the activities that you can perform in each area of the CAB Workbench.
{#attend-cab-meeting-using-cab-workbench__table_nnn_dhy_nz__entry__2}

| Level | Description |
|-|-|
| 1 | View the timer that displays the total elapsed time, the meeting name, and the scheduled date and time of the meeting. The timer count starts from zero. The color code in the timer changes based on the overall percentage of time elapsed from the total duration of the meeting: * 0% - 50%: Green * 50% - 70%: Yellow * 75% - 100%: Orange * \> 100%: Red {#attend-cab-meeting-using-cab-workbench__ul_d3t_1yr_xz}The text that follows the meeting name displays the total time allotted for the meeting. |
| 2 | View the current agenda item. The timer displays the amount of time spent discussing the current meeting agenda item. The form area displays the details of the current agenda item that you have selected. When the current agenda item changes, the details on the form and the calendar change accordingly. If you select an agenda item that is not the current agenda item, the form area displays the details of the selected agenda item. The form area does not display details of the current agenda item even when the current agenda item is changed to the next agenda item. Note: If you are one of the approvers for the agenda item, the Approve and Reject buttons appear below the timer. You can select Approve or Reject as appropriate, enter your comments in the Confirmation pop-up window, and select Approve or Reject. |
| 3 | Filter the agenda items to view, and select Notify me to receive a notification before the agenda item starts. Select the Pending Agenda Items list, and select the All Agenda Items, My Agenda Items, or Approved Agenda Items option. The list of agenda items appears under the filter condition list, in the order that the items appear in the agenda. |
| 4 | * Meeting Notes: Displays the document note entered by the host of the meeting. * Attendees: Displays the list of attendees and also indicates whether the attendees are currently connected to the meeting. * Conference Information: Displays any content that was stored in the Conference Information field from the related CAB meeting record. {#attend-cab-meeting-using-cab-workbench__ul_pqs_jzr_xz} |
| 5 | View the details of a current change in the form view or in the calendar view. Show form: Select the show form icon ![]() to display change details in the form view. The Change, Planning, and Schedule tabs provide information about the change request meeting, planning, and scheduling. Show calendar: Select the show calendar icon ![]() to display change details on the calendar form. You can select the day or month for which to view change details. In a day view, you can select the settings icon ![]() and then select the configuration icon ![]() to set relevant filter conditions. If you turn on any of the configuration filter conditions, the related change records are displayed. The change records appear in the time slot of the day that the current change implementation is planned for. In the configuration settings, you can view other potential conflicts. The conflicts can be other change requests that are scheduled for implementation by the same assignee, assignment group, or for the same configuration item. The day and month view of the calendar displays the blackout schedule, the maintenance window, and the agenda item that is in progress. In the day view, the specific time slot of the planned blackout and maintenance window is highlighted. In the calendar view, the entire day is highlighted. Note: For standard change proposals, the Change, Proposal, and Change Request Values tabs provide information on change request meeting, proposal, and change request values. The show form ![]() and the show calendar ![]() icons do not appear for standard change proposals. |
[Table 1. CAB Workbench areas]

{#attend-cab-meeting-using-cab-workbench__table_nnn_dhy_nz}

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