---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Risk assessment

# Risk assessment {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Change Management provides two methods to calculate the risk of a change. The Change Management - Risk Calculator plugin is active by default in the base system, and Change Management - Risk Assessment is optional.

* Change Risk Calculator uses predefined properties and conditions to calculate a risk value.
* Change Management - Risk Assessment uses information provided by the end user to assess a risk value.

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You can use the two methods individually or together, depending on your requirements. If you use the methods together, the system selects the higher of the two risk values.  
Figure 1. Risk assessment and calculation  
Note:  
To use only one method when both Risk Assessment and Risk Calculator are active, remove the conditions for the other method.

If you activate Change Management - Risk Assessment, the administrator can add the Task AssessmentTask related list to the change request form, if necessary. The related list displays risk assessments associated with the change request. For more information, see [Perform risk assessment](https://www.servicenow.com/docs/DCKPvEvsvzbGHjrvsquCvA "Perform a risk assessment on an existing change request after the risk assessment criteria are defined, and view the responses on the change request.")
* **[Define risk assessments](https://www.servicenow.com/docs/OjVBVwq_ODM7KTQF240rbA)**   
  Define the risk assessment questions, thresholds, and conditions that calculate the risk of a change request from information that the end user provides.
* **[Perform risk assessment](https://www.servicenow.com/docs/DCKPvEvsvzbGHjrvsquCvA)**   
  Perform a risk assessment on an existing change request after the risk assessment criteria are defined, and view the responses on the change request.

**Related tasks**   

* [Perform risk assessment](https://www.servicenow.com/docs/DCKPvEvsvzbGHjrvsquCvA "Perform a risk assessment on an existing change request after the risk assessment criteria are defined, and view the responses on the change request.")

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