---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Risk conditions and calculation

# Risk conditions and calculation {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Change Management features provide ways to calculate and assess the risk of change
requests, and to identify and resolve conflicts.

Risk assessment and calculation help you understand the urgency and impact of change requests. [Conflict detection](https://www.servicenow.com/docs/~RpnmrozQ9OwPyEP8wCaGg "Conflict detection identifies potential scheduling conflicts for a change request based on the configuration items, and planned start and end date or the change. If a scheduling conflict exists, conflict detection also checks any related blackout or maintenance schedules and other active change requests to determine the scheduling conflict.") helps you schedule change requests with the least impact on stakeholders. These features minimize the risk and cost of rapid changes in your environment.
* **[Risk Calculator property](https://www.servicenow.com/docs/PcV5pwq7QHGM699nFUApoA)**   
  The Change Management - Change Risk Calculator plugin enables dynamic calculations of the risk and impact of a change. The administrator specifies how and when risk and impact rules are applied.
* **[Add or modify risk and impact conditions](https://www.servicenow.com/docs/S94ilI~4mvR9GjLQ7P8zqQ)**   
  Define the risk calculation rules that determine the risk and impact of a change. The Change Management - Change Risk Calculator plugin is active by default in the base system.