---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Analyze change request risk and impact

# Analyze change request risk and impact {#ariaid-title1}

Release version: Brazil  
Updated October 7, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
After you create a change request, you can assess and analyze the risk and impact
involved in the change request. You can review any conflicts that are detected by reviewing
the change request.

Risk, impact, and conflicts are evaluated while a change request is in the Assess state, before it's sent for approval. The results helps approvers and the Change Advisory Board (CAB) decide whether the change can proceed as
scheduled.

Analyze the risk of change and review detected conflicts in the following
ways.
* **[Risk conditions and calculation](https://www.servicenow.com/docs/_oEmeFlz0Py1qq5TMZwl1g)**   
  Change Management features provide ways to calculate and assess the risk of change requests, and to identify and resolve conflicts.
* **[Risk assessment](https://www.servicenow.com/docs/MbIeWDFc2U6_CtxEpNvtLA)**   
  Change Management provides two methods to calculate the risk of a change. The Change Management - Risk Calculator plugin is active by default in the base system, and Change Management - Risk Assessment is optional.
* **[Migrate to legacy change risk assessments](https://www.servicenow.com/docs/w_HyTd0OqG~8xwkrj1FpyA)**   
  Users can migrate legacy change risk assessments to versions compatible with the new Change Risk Assessment table schema and logic.