---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Analyze change request risk and impact

# Analyze change request risk and impact {#ariaid-title1}

Release version: Brazil  
Updated October 14, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Assess and analyze the risk and impact involved in the change request. You can review any conflicts that are detected by reviewing the change request.  
After you create a change request, assess and review its risk, impact, and conflicts in the following ways:

* Understand how risk and impact are calculated and assessed, see [Risk assessment](https://www.servicenow.com/docs/MbIeWDFc2U6_CtxEpNvtLA "There are two methods to calculate the risk of a change. The Change Management- Risk Calculator plugin is activated in the base system by default. Change Management - Risk Assessment is optional.").
* Configure the conditions that set the Risk and Impact field values. See [Risk assessment](https://www.servicenow.com/docs/MbIeWDFc2U6_CtxEpNvtLA "There are two methods to calculate the risk of a change. The Change Management- Risk Calculator plugin is activated in the base system by default. Change Management - Risk Assessment is optional.").
* Review scheduling conflicts detected for the change request. See [Conflict detection](https://www.servicenow.com/docs/~RpnmrozQ9OwPyEP8wCaGg "Conflict detection identifies potential scheduling conflicts for a change request based on the configuration items, and planned start and end date or the change. If a scheduling conflict exists, conflict detection also checks any related blackout or maintenance schedules and other active change requests to determine the scheduling conflict.").
{#change-risk-conflict-analysis__ul_wp2_rrk_rkc}
* **[Risk conditions and calculation](https://www.servicenow.com/docs/_oEmeFlz0Py1qq5TMZwl1g)**   
  Change Management features provide ways to calculate and assess the risk of change requests, and to identify and resolve conflicts.
* **[Risk assessment](https://www.servicenow.com/docs/MbIeWDFc2U6_CtxEpNvtLA)**   
  There are two methods to calculate the risk of a change. The Change Management- Risk Calculator plugin is activated in the base system by default. Change Management - Risk Assessment is optional.
* **[Migrate to legacy change risk assessments](https://www.servicenow.com/docs/w_HyTd0OqG~8xwkrj1FpyA)**   
  Users can migrate legacy change risk assessments to versions compatible with the new Change Risk Assessment table schema and logic.